Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
834 reviews
5 stars
254
4 stars
196
3 stars
161
2 stars
66
1 star
157
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and concerns about food safety.
Food Quality
Many customers expressed dissatisfaction with food quality, mentioning cold, stale, or improperly prepared items.
Staff Attitude
While some staff were praised for being friendly, numerous reviews noted unprofessional behavior and a lack of customer care from others.
- JWJacob Watson1 day ago4.0It was good but they were sold out of the Grinch box and the mcrib, which were the real reason I went, so a little disappointed 😕
- SKShane KJan 2, 20261.0My daily deal went through on my phone but not at the register. Right in front of them. I showed them, I got giggled at and they said sorry and walked away. That ace sucks and ALWAYS rude. I'll never go back again.
- MIM IaDec 30, 20251.0I placed my order for curbside pickup, and they gave me the wrong order; a hamburger was missing. I went inside to tell them that I was missing one hamburger, and the cashier, looking annoyed, tore my bag even more and, with a bad attitude, handed me the missing one
- RRRE RaelynDec 22, 20251.0This is by far the worst Establishment in the cedar valley customer service is at an all time low with every manager. Do not waste your time
- JHJustin HoffmanNov 29, 20251.0November 29th at 7:51PM whoever was working on this night refused to respond to anyone coming through there line. This is direct violation of there policy and I hope action is taken against this lazy individuals
Frequently Asked Questions About McDonald's
What are the main operating hours of McDonald's at 3695 University Ave, Waterloo, IA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's drive-thru is available every day from 5:00 AM to 11:00 PM.
Can I order McDonald's delivery from this location?
Yes, delivery is available daily from 5:00 AM to 10:30 PM.
What delivery and pickup options does McDonald's at Waterloo offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from McDonald's using a mobile app?
You can order via the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Waterloo, IA?
The address is 3695 University Ave, Waterloo, IA 50701, USA.
What nearby entertainment options are close to McDonald's at this location?
Get Air Trampoline Park and Get Air Waterloo, both offering fun recreational activities, are nearby and great for a visit before or after your meal.
Are there any nearby coffee shops where I can enjoy a drink before or after visiting McDonald's?
Yes, Caribou Coffee is nearby and offers a variety of coffee and tea options.
What medical facilities are near the McDonald's location?
Nearby medical services include UnityPoint Health Allen Hospital - Center for Sleep, UnityPoint at Home - Home Medical Equipment, and healthcare providers such as Jenny Lucas, ARNP.