Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,148 reviews
5 stars
345
4 stars
213
3 stars
220
2 stars
116
1 star
254
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and inattentive staff, with many experiences highlighting poor customer service and long wait times.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and issues with food preparation.
Food Quality
Customers frequently complained about cold or poorly prepared food, including undercooked burgers and stale fries.
Cleanliness
While some reviews praised the cleanliness of the bathrooms, others noted that the dining area was often dirty and unkempt.
Overall Experience
Many customers expressed dissatisfaction with their experiences, indicating a decline in service and food quality at this location.
- HPHarrell Purcell5 days ago5.0I needed a place to set up my computer and printer. The manager was very happy to help me and made me feel right at home.
- HHhamieDec 26, 20251.0Waited 40 minutes for my order, got smaller fries than I paid for and my bun was missing a chunk
- PWPaul WielandDec 21, 20251.0Cheeseburgers good fish burnt
- NNNateDec 12, 20251.0I thought elk run mcdonalds was full of cocky little kids. Logan has changed my mind. They billed me for the wrong meal (Mine was less expensive) attempted to give me someone else's food. Then when I asked they make sure to check that the happy meal has a plain burger for my daughter they got an attitude. No napkins or straws large fry half filled. Won't be returning
- AKAmanda KinmanDec 5, 20251.0My fiance went to go get us our food that I ordered over 10 minutes before they closed they refused to make our order laughed at him they are open till 11 they should be making food up until they close. Horrible customer service and the whole group should be fired. I work at Culver's and we would be in big trouble if we turned things off way before our closing time. They also should be finishing their closing after they close. Horrible. McDonald's you need a better crew.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Waterloo, IA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 10:30 PM, including same-day and no-contact delivery options.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM for your convenience.
What payment methods are accepted at McDonald's on 2222 Logan Ave?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What services does this McDonald's location provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is McDonald's located in Waterloo, IA?
This McDonald's is located at 2222 Logan Ave, Waterloo, Iowa, 50703, USA.
Are there any other dining options near McDonald's at 2222 Logan Ave?
Yes, nearby dining options include Ground Round Grill and Bar, Subway, and East China Chinese Restaurant.
What nearby medical facilities are close to McDonald's on Logan Ave?
Nearby medical facilities include UnityPoint Clinic Therapy - North Crossing, Massage Therapy - North Crossing, and several physical therapy and doctor offices such as Katie Hoover A.R.N.P. and Kelsey Kerns, PT.
What nearby services can I find close to McDonald's at 2222 Logan Ave?
Nearby services include financial institutions like Western Union and Check `n Go, as well as retail at Hy-Vee and furniture stores such as Furniture and More.