Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude or unprofessional staff, with many experiences of incorrect orders and long wait times.
Food Quality
There were numerous complaints about food being served cold, undercooked, or poorly assembled, with some customers experiencing food safety issues.
Cleanliness
Many reviews mentioned dirty dining areas and unsanitary conditions, contributing to a negative dining experience.
Order Accuracy
A significant number of customers noted that their orders were often incorrect or incomplete, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and fresh food during their visits, indicating inconsistency in service.
AA
Ahavuel Abbayahu
1 day ago
5.0
They do their job.
ET
Elizabeth Timmerman
Nov 13, 2025
1.0
Me and my husband went there today get food and he ordered a big Mac with extra big Mac sauce and they didn't put meat on his sandwich so just to waste our time we had to turn back around to get his sandwich remade never going here again learn how to train your employees to make sandwiches correctly
AC
Alicia Cielo
Nov 2, 2025
1.0
I got charged for bacon that I didn’t even order and they didn’t have sauce for nuggets
ML
Melissa Ledesma
Oct 23, 2025
3.0
Long line in drive thru and sandwiches Still come looking like thrown together and smashed
MF
Michelle Firestone
Oct 18, 2025
5.0
First time going through a drive-thru that they got it right the first time!! I didn't have to take it back and say NO KETCHUP. Great job McDonald's #5215!!
What are the delivery hours for McDonald's at 1709 Laporte Rd, Waterloo, IA?
Delivery is available daily from 5:00 AM to 12:30 AM, except on Fridays and Saturdays when it extends until 1:30 AM.
What are the drive-through hours at this McDonald's location?
The drive-through is open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
Can I use mobile apps to place an order for McDonald's delivery or pickup?
Yes, you can order via the McDonald's App available on both Apple and Android platforms using provided quick links.
What payment methods are accepted at McDonald's on Laporte Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are the general in-store hours for McDonald's at this address?
The restaurant is open daily from 5:00 AM to 11:00 PM.
What can customers expect in terms of menu options at this McDonald's?
McDonald's offers a variety of menu options made with quality ingredients. You can view the full menu online at their official website.
Are there nearby hotels where customers visiting McDonald's can stay?
Yes, nearby hotels include Super 8 by Wyndham Waterloo, Days Inn & Suites, Motel 6, and Boarders Inn and Suites, which are convenient for travelers planning to visit McDonald's.
What other fast food restaurants are close to McDonald's at Laporte Rd?
Nearby fast food options include Domino's Pizza, Subway, Taco John's, Wendy's, Freddy's Frozen Custard & Steakburgers, and Taco Bell, offering a variety of cuisines for customers in the area.
Are there convenient stores or gas stations near McDonald's that customers might visit?
Yes, customers can visit nearby convenience stores and gas stations such as TOBACCO OUTLET PLUS #500, Kwik Trip, and Casey's General Store for additional shopping and fueling needs.