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Jimmy John's

3.8
(224 reviews)
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Business Details

1527 E San Marnan Dr, Waterloo, IA
50702, United States
(319) 233-4800
https://locations.jimmyjohns.com/ia/waterloo/sandwiches-601.html

About

Sandwich Restaurant

Location

Jimmy John's
1527 E San Marnan Dr, Waterloo, IA
50702, United States

Hours

Reviews

3.8
224 reviews
5 stars
110
4 stars
37
3 stars
25
2 stars
17
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, especially for delivery, with many experiencing long wait times and incorrect orders.

Food Quality

There were mixed reviews on food quality, with some customers praising the freshness and taste, while others complained about portion sizes and incorrect ingredients.

Customer Service

Customer service was inconsistent, with some staff being friendly and helpful, while others displayed poor attitudes and made mistakes with orders.

Cleanliness

The store was noted for being clean and well-maintained, contributing positively to the overall experience.
  • AD
    Ayatollah of Dahmsistan
    6 days ago
    5.0
    I stopped by for just a simple sandwich. Then they’ve made it spectacularly.
  • MM
    Matthew Morgan
    Feb 24, 2026
    1.0
    I would have given it no stars if I could. Been waiting for my food for 40 mins in a non-busy time. Don't order deliver from this location.
  • CP
    Charles Pulleyblank
    Feb 16, 2026
    1.0
    The absolute worst
  • CC
    Claire Clapp
    Jan 18, 2026
    5.0
    The gluten free bread is pretty meh. Too much bread and too little insides. Glad they at least had the option though!
  • LW
    Lakeshia Wilson
    Nov 4, 2025
    3.0
    I have ordered from this location for years. I have never had an issue. I received my order yesterday and literally had to look for the meat because I could only taste bread. The portion sizes have decreased drastically. I spent $24 on a meal that I could have gotten elsewhere for a lot cheaper. I am very disappointed.
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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