Brand Certified
Dairy Queen Grill & Chill
3.6(353 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
2719 University Ave, Waterloo, IA
50701-3333, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(319) 233-8603
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.6
353 reviews
5 stars
150
4 stars
63
3 stars
47
2 stars
21
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with staff attitude, including rudeness and lack of professionalism.
Food Quality
Mixed reviews on food quality; while some enjoyed the ice cream and certain menu items, others complained about incorrect orders and unsatisfactory food preparation.
Staffing Issues
Many reviews highlighted that the location is often understaffed, leading to delays and poor customer experiences.
Nostalgia vs. Reality
Some customers expressed disappointment that the current experience does not match their nostalgic memories of the Dairy Queen, citing cleanliness and operational issues.
- BBbilly bobFeb 15, 20261.0It took forever for 1 cup and it was super watery.
- BBBustingmyasphaltApr 17, 20244.0I was taken aback by the outfits these young ladies had on. One gal looked as if she was in her pajamas with a giant cat on her head. The other was dressed cute but no concerns about food safety. Our blizzards had all the flavorings clumped at the bottom of our cups and were not mixed at all. Not sure I want to go back
- YYouKnowFades ?Jun 10, 20231.0The dude Ethan I liked dosent seem to work there anymore and place just really seems to have gone down hill
- JTJay TylerAug 4, 20185.0Food was excellent and friendly staff!
- CSCurtis ScharesAug 24, 20161.0Worst DQ in the area. Staff is rude.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Waterloo, IA?
Dairy Queen Grill & Chill in Waterloo is open every day from 11:00 AM to 9:00 PM.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and more classic fast-food fare.
Does this Dairy Queen location have a drive-thru and outdoor seating?
Yes, this Dairy Queen offers both a drive-thru service and outdoor seating for your convenience.
Is Dairy Queen Grill & Chill in Waterloo family-friendly and accessible for children?
Yes, it welcomes families and children and is wheelchair accessible.
Can I order birthday cakes or ice cream cakes at this Dairy Queen?
Yes, you can order birthday cakes and ice cream cakes through their DQCakes.com service.
What is the address and contact phone number for Dairy Queen Grill & Chill in Waterloo?
The address is 2719 University Ave, Waterloo, IA 50701-3333, and the phone number is +1 319-233-8603.
Where can I find exclusive deals for Dairy Queen Grill & Chill?
Download the Dairy Queen app to access exclusive deals at this location.
Are there nearby places I can visit before or after dining at Dairy Queen Grill & Chill?
Yes, nearby you can find Miracle Car Wash for car cleaning, Posh Salon and Total Image Salon for beauty services, and Maple Lanes bowling alley for entertainment.
How can I get to Dairy Queen Grill & Chill using local services or businesses nearby?
You can use local landmarks like Miracle Car Wash and Posh Salon to locate Dairy Queen easily on University Ave in Waterloo, IA.
Are there other food and recreational options close to Dairy Queen in Waterloo?
Yes, you can visit nearby spots like Maid-Rite for sandwiches, Imperial Restaurant & Lounge for dining, and Kingpin Social at Maple Lanes for bowling and entertainment.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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