Burger King

3.3
764 reviews

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 1215 Ansborough. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in WATERLOO, IA serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
1215 Ansborough, WATERLOO, IA
50701-3426, United States

Hours

Reviews

3.3
764 reviews
5 stars
238
4 stars
154
3 stars
141
2 stars
68
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous reviews highlighted consistently slow service, with long wait times reported in both drive-thru and dine-in experiences.

Customer Service

Many customers expressed dissatisfaction with rude or unprofessional staff behavior, including dismissive attitudes and lack of proper service.

Food Quality

While some customers praised the food quality, there were significant complaints about incorrect orders, cold food, and food safety issues, including reports of food poisoning.

Management Issues

Several reviews pointed to poor management practices, including aggressive behavior from the general manager and lack of staff training, contributing to a negative customer experience.

Cleanliness

Multiple customers reported unsanitary conditions in the restaurant, including dirty bathrooms and sticky floors.
  • NN
    Nkasa
    1 day ago
    2.0
    This particular night, staff at window was on FaceTime and my food was ready, waited 5 minutes for them to hand it to me and the order wasn’t what I had placed.
  • NC
    Non Camp
    Dec 28, 2025
    1.0
    Super slow service. Pulled up to order got told just one second. We waited 5-6 min still nothing. So started ordering, just to be told to hold on a second. So slow that the car behind someone got out of just to see if they were actually ooen
  • MR
    Madison Rains
    Dec 21, 2025
    1.0
    This place sucks we walked in at one time and then we have been waiting for our food for almost an hour
  • TC
    Thomas Cizek
    Dec 5, 2025
    3.0
    The wait in the drive thru was very slow, I got THE SPONGEBOB MOVIE MEAL, I didn't even get a utensil for the PATRICK STAR pie, and I asked for a SPONGEBOB crown, and I didn't that either. The rest of the food and pineapple drink themselves were pretty good, I'll give them that, but my experience could've been better.
  • VN
    Victoria Nash
    Nov 20, 2025
    5.0
    Every time I eat at this location I am always pleased. The staff are great and very respectful, with great customer service. This is the only Burger King me and my baby will eat from!!! They deserve a raise!!!

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator