Pizza Ranch

4.0
807 reviews

About

Buffet RestaurantPizza RestaurantChicken RestaurantRestaurantRestaurant Delivery ServiceTake Out RestaurantSalad ShopCaterer
Come to The Ranch in Washington for a legendary experience. You’ll find a buffet that satisfies any appetite: the Country’s Best Chicken® and any flavor of pizza at your request. Or just come for dessert—our famous Cactus Bread® always hits the spot! Bring the crew after exploring the Kewash Nature Trail and refuel with all the fixin’s. We’re only a few minutes down the road and right on your way home. Craving a night in? Call in and we’ll deliver! Join us for your next gathering or a Community Impact Event. We support local groups like the Washington Optimist Club, and would love to support yours!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Pizza Ranch
201 S Wiley Ave, Washington, IA
52353, United States

Hours

Reviews

3.9
703 reviews
5 stars
339
4 stars
168
3 stars
84
2 stars
43
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted issues with rude and unprofessional staff, particularly an older female manager who was consistently reported as disrespectful.

Food Quality

While many customers praised the food, particularly the fried chicken and pizza, there were complaints about undercooked items and food running out during peak hours.

Cleanliness

Several reviews noted cleanliness issues, including dirty tables and floors, and a lack of attention to maintaining the buffet area.

Staff Responsiveness

Customers experienced delays in service and difficulty getting assistance from staff, with some reporting that employees were more focused on socializing than attending to customers.

Buffet Experience

The buffet was generally appreciated for its variety and value, but there were complaints about food availability and timely replenishment.
  • NE
    Nathan Elder
    Nov 16, 2025
    1.0
    Hours posted are not correct. Did a birthday party at 1:30 pm. They failed to let us no they quit bringing out food at 1:30 despite the hours posted are 11am to 9pm. Gladly took the money then turned off the heaters and told us they were closing
  • CB
    Cary Brown
    Oct 11, 2025
    1.0
    The employee that was cleaning tables made some rude comments to several people in our group. We were a wedding party of 14 and when the bride and groom showed up later, she told them that they only had an hour to eat and she wasn't bringing any more food out. There was only 2 pieces of pizza out and there had been 2-3 tables that had come in about 10-15 minutes before. When she was asked what she was going to feed the other customers, she changed what she said. I will give her props as she was the only employee for the last hour, but I don't think that she be working in the customer service area. Also my family was there a few weeks ago and she was very rude that time also. Come to find out, she is the manager of the store.
  • BD
    Brandy Dillon
    Oct 11, 2025
    1.0
    Food is good. Had a very rude and unprofessional older women treat us poorly, had others in our party leave because of her
  • NC
    Newuser Chromebook
    Oct 5, 2025
    5.0
    Good supply of food on hand. Food was fresh.
  • DM
    Dema Mattocks
    Sep 1, 2025
    4.0
    Great pizza and mashed potatoes

Frequently Asked Questions About Pizza Ranch

What are your buffet hours?

To view current buffet hours for the Washington Pizza Ranch restaurant location, please visit our website: https://pizzaranch.com/locations/ia/washington/201-s-wiley-ave.

How much does your buffet cost?

Lunch buffet pricing is: $13.99, and dinner buffet pricing is: $15.64. Check out website to see our kids pricing and other buffet discounts available: https://pizzaranch.com/locations/ia/washington/201-s-wiley-ave.