Pizza Hut

3.7
316 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1018 W Madison St in Washington, IA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1018 W Madison St, Washington, IA
52353, United States

Hours

Reviews

3.7
316 reviews
5 stars
139
4 stars
66
3 stars
42
2 stars
22
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for service and difficulty in getting assistance from staff.

Order Accuracy

Numerous complaints about incorrect orders, with many customers receiving the wrong items or missing components.

Food Quality

Mixed reviews on food quality; some enjoyed the pizza and wings, while others found it subpar or poorly prepared.

Staff Attitude

Inconsistent staff behavior noted, with some customers experiencing rudeness while others praised friendly service.

Pricing Concerns

Several customers felt that prices were too high for the quality of food received.
  • SM
    Stacy Moore
    Oct 10, 2025
    1.0
    Food was what you would expect! Service... well the service may as well not exist! The phone rang the entire time we were here. Stood at the front counter for a minimum of 5 minutes before someone came from the back to take my order. They only had plastic forks and we had to ask for plates when we sat at a booth to eat there. It was a sad experience and from now on if I want pizza I will order it online, cause going in here was not a good experience!
  • SC
    Shawn Clanton
    Aug 1, 2025
    2.0
    Had ordered a meat lovers melt. They gave me a Hawaiian. When I called to have them make it right. I heard the manager in the background say they dont make a Hawaiian melt.. well they did this day. I was asked to bring it back so they could see it. They seen it was wrong, Usually they let you keep the mistake. They took that back and I continously hear the manager talking smack in the back room. I do have to say the young lady working the register was very polite and helpful but that manager needs to be checked!
  • LM
    Lu Ann Miller
    Jul 22, 2025
    2.0
    Service seemed great at first, then we needed a box. No one to be found so I called the phone number and it rang endlessly. Finally someone came out from the kitchen and got a box for us
  • DM
    Daniele M
    Jun 18, 2025
    1.0
    Twice in a row they got the pizza wrong, called back the second time and the lady was super nice and offered to remake the pizza and that we could keep the other. Then a different person called and was super rude and said that she cut the pizza and knew it was alright and that our pizza was good enough to eat. Delivery driver is always great, not so much the lady who called us.
  • GS
    Gabrielle Lyn Swailes
    Jun 15, 2025
    5.0
    Depending on who I'm working with is really how my day goes

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Washington, IA?

Pizza Hut is located at 1018 W Madison St, Washington, IA 52353.

What are the operating hours for delivery from Pizza Hut?

Pizza Hut offers delivery daily from 10:30 AM to 10:00 PM.