McDonald's

3.4
886 reviews
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Business Details

311 S Marion Avenue, Washington, IA
52353, United States
(319) 653-6599
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
311 S Marion Avenue, Washington, IA
52353, United States

Hours

Reviews

3.4
886 reviews
5 stars
274
4 stars
192
3 stars
176
2 stars
90
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or incorrect items, while others praised the freshness and taste.

Cleanliness Concerns

Several reviews highlighted cleanliness issues in the kitchen and dining areas, with reports of dirty floors and equipment.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or unprofessional behavior.

Kiosk Controversy

The introduction of ordering kiosks was met with dissatisfaction from some customers who preferred traditional ordering methods.
  • VP
    Vera Parker
    Dec 31, 2025
    2.0
    Long lines at drive through, and pressuring people to order through an automated system inside so the restaurant can save on payroll is ridiculous.
  • CH
    Crystal Hunter
    Dec 28, 2025
    5.0
    I did not get food just a shake and vanilla cone for my doggo but wanted to say that the person I talked to at the register was very nice.
  • TH
    Todd Huffstetler
    Dec 24, 2025
    5.0
    As always fast , food and hot food . I purchased the double quarter pounder with cheese and a made a meal of it with a large iced vanilla coffee, i told them how I wanted my coffee a d the made sure they had it right even asking me at the window if it was how I wanted it . I happily give them an A+ nice and friendly, paid attention to detail and the food was hot and fresh and ready to go
  • DE
    Dan Evans
    Dec 24, 2025
    5.0
    Their Coca-Cola products taste better than in the rest of the world! I like the consistency of McDonald's.
  • AR
    avery rich
    Dec 11, 2025
    1.0
    Went through the drive through Line and the person who was taking my order was very slow waited 15 minutes to finally get everything ordered had to re order 3 times because worker couldn’t get our orders figured out I finally get up to the Pay window saw his name was Austin W. Then he proceeded to greet me with a very rude attitude and tone mainly the reason why I’m writing this review acted like it was my fault is to why I was sitting trying to order 3 different times completely unprofessional
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Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open Monday through Thursday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.

Does this McDonald's offer delivery services and what are the delivery hours?

Yes, delivery is available Monday through Thursday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 3:59 AM, Saturday from 4:00 AM to 3:59 AM, and Sunday from 4:00 AM to 1:00 AM.