McDonald's

Reviews

• BB

  Buddy Brown

  6 days ago
  1.0
  Took 22 minutes to get a shifty fish sandwich
• MG

  Mike Greenslaugh

  Feb 9, 2026
  1.0
  After a wrestling tournament, we went inside and ordered our food at the kiosks. There were several customers ahead of us who had already ordered. We waited over 30 minutes for one kids’ meal of chicken nuggets, which is ridiculous. When the manager, DJ, finally came to the front, he said they couldn’t see the orders in the back. He started issuing refunds, then realized nearly 20 customers wanted their money back. Instead of fixing the problem or helping get food out, he said he had to clock out and walked out, leaving everyone standing there with no food and no answers. Completely unacceptable We are from out of town and will never be back.
• JG

  Jessica Gibbs

  Feb 8, 2026
  1.0
  Came in and waited over 20 minutes for 2 happy meals and a double cheeseburgers meal. I believe a manager walked out during this time. Not a good look.
• TL

  Tyler Leete

  Feb 8, 2026
  1.0
  Today marked 4th screwed up order of 5 visited in the last 2 months. Completely handed us the wrong bag of food coming through drive thru and didn’t fully listen to order when being placed. At current rate they would have been better off leaving it closed
• RM

  Rich Mathias

  Jan 25, 2026
  1.0
  My wife went through the drive-thru. She in line for a long time and she said she could see the car in front of her were arguing with staff. Finally she paid with a credit card and when she got our food she was given 5$ in cash back. Yeah, I don't understand that part even after they explained it. Anyway, when my wife got back to the house, we saw they only gave use hotcakes and sausage and two breakfast burritos we didn't order. We ordered two Big Breakfasts, and drinks. We got one hashbrown. When I called them they told us to come back to the store and get our eggs. It was -8 outside. They called us back and kept asking what the cost of our order was, I didn't confirm the price they were saying, I just told them what was wrong with our order and asked why my wife was given back cash when she paid with credit card. 5$ their answer was that their customers get angry about the 3-5 day wait for the refund. I am assuming they did not know to refund the credit card. I explain we are not concern with a 3-5 day wait for a refund...I mean...it takes 3-5 to hear back from anyone. They both said they were managers but neither one of them ask for our names so they could make it up to us if we ever came back to the store. Most likely won't return...but that is the general experience when eating at McDonald's in Washington, Iowa. I can only imagine the reply to this review will be...if any.

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