Dave & Buster's Des Moines

Reviews

• DM

  Dustin Mogle

  2 days ago
  1.0
  My wife and I experienced the slowest service we have had in years from any restaurant. In 2 hours we were able to only get 3 drinks, a plate of wings and a salad. I watched about an hour of UFC fights before my waitress brought my second drink (which I ordered long before) and forgot my wife's drink (which took another 15+ minutesto get). Our first drinks to more than 20 minutes to get to us. During all of this (and the full 2 hours) I could see my waitress standing and talking in the serving area. Absolutely no regard to my table and her other tables. I saw the waiter for the table next to 4 or 5 times checking on his customers each time I saw my waitress. Around the 2 hour mark of poor service, we told our waitress we were going to play games with our game card. She said hold on and she had to check if we needed to give up our table. She came back and guess what? We had to vacate our table. We vacated. We vacated that terrible establishment. Worst waste of money. Side note, food was good.
• DM

  Dustin Mogle

  3 days ago
  3.0
  I ordered a drink. Took 15 minutes. Later ordered another drink, took 15+ minutes. In 2 hours I was able to get 3 drinks while trying to watch UFC. At the 2 hours my wife and I were told there are other people waiting and we needed to consider leaving. Food was good. Service just was slow. Waitress was very nice and very slow.
• CC

  Cj Case

  Feb 15, 2026
  1.0
  Got seated right away thanks to online reservations however it took 20 minutes to get our drinks and didn't see our food till we had been there an hour. My food tasted great but was not worth half of what I paid, 5 tiny overcooked shrimp. My poor daughter got one chicken finger and a piece of fried batter. The only thing worth the cost seemed to be my husband's burger. The womens restroom was out of toilet paper and paper towels and the trough sink was backed up and full of yucky water. There were lines 10 people deep for drinks, we didn't even attempt to get another. The food and drink portion of this establiy is running the Dave and Buster's name in the ground. I'm embarrassed for them.
• DS

  Danielle Saathoff

  Feb 14, 2026
  1.0
  The only thing great about this place are the games. We went in with a party of 8. The service was terrible. He didn't know anything about the food when asked a simple question. I don't think i saw him smile once. The fish was lukewarm and french fries were cold. Two people got the same meal, one was half the portion of the other. One person out of our group got his meal 10-15 after everyone else (thank goodness he was playing games). For the amount you spend on the food (you will not walk out of there without spending at least $30) I will never visit this establishment again. Do better!!
• LC

  Leslie Collin's

  Feb 14, 2026
  5.0
  A really great place! The host Jillian was really amazing and accommodating when it was super busy and got us a table asap!!! The food was great as always I’ve been here multiple times. Service is great as usual Nicole was my server and she was great and super kind. Over all everything was amazing kids loved it adults loved it 10/10.

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