Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Tried to call and let them know they had missed one of my 2 items that I ordered and their phone went straight to voicemail but I couldn’t go back because of work. Coming from somebody who used to work fast food, I ordered a 10 piece nugget and a fry, how do you forget my fry?
SL
Scott Lyle
Mar 16, 2026
1.0
It just took 20 minutes to get nuggets through the drive through. The fries are cold and have obviously been sitting in the bag the whole time we were waiting for our food. No explanation was given or apology offered.
We got home and they didn't even give us all of the food we ordered. Avoid this location at all costs.
Edit: I went to the website given and was offered less than what either wasn't provided or was ruined. Reporting what happened just added to the time and energy wasted in this location.
LH
Lexi H
Mar 8, 2026
1.0
Lady up front with short black hair, wearing an orange carhart beanie is beyond rude.
We ordered our food at the kiosk and while I was standing up front was greeted with “what do you want”
When I asked for a ranch she gave me ONE, then told me I have to order at the register so she can charge me. I’ve never been met with such rude customer service and I’ve never been charged at a McDonald’s for a ranch cup.
GG
gale
Mar 4, 2026
1.0
Where to start with this place. SLOWEST restaurant by far Made me wait 10+ minutes @7 Am after telling me it would be 1.5 minutes, for a simple breakfast item. . Had to leave without food and was still late for work. Wouldn’t refund money ($5.13) either. Money well spent so I never have to visit this trash location again. I never normally wish bad things but I hope to all that’s holy this places closes. how a 'restaurant' gets a 3.2 rating and stays in business is beyond comprehension
SS
Stephanie
Feb 26, 2026
1.0
Ordered 2 cheeseburger meal to go, get 10 miles down the road and realize neither of them have meat….$13 for a meal (upgraded to a shake) with no meat. wasn’t worth my time and effort to turn around. Quite a few employees in the back, cursing., while I waited for my food. One worker, who I assume was the shift leader or in charge was friendly and helpful, but doesn’t really make up for the fact that the cheeseburgers were missing the burger
What are the regular operating hours for McDonald's at 4900 NW Urbandale Dr?
McDonald's is open daily from 5:00 AM to midnight (00:00).
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to midnight (00:00).
Can I order McDonald's for delivery from this location?
Yes, delivery is available with services including curbside pickup, delivery, same day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app for ordering McDonald's food?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
Are there any nearby coffee shops to this McDonald's?
Yes, Starbucks is nearby, providing a good option for coffee or a different café experience before or after your McDonald's visit.
What other fast food or restaurant options are near this McDonald's?
Nearby options include Urbandale Drive - Urbandale and Quiznos, both offering additional dining choices.
If I need automotive services near McDonald's, where can I go?
Firestone Complete Auto Care nearby offers tire services, automotive repair, and parts which is convenient for vehicle needs before or after your meal.
Does McDonald's provide any rewards or special offers?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points to redeem free food.
What types of services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
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