Brand Certified
Wendy's
3.9(907 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
3815 100th Street, Urbandale, IA
50322, United States
Certified by Wendy's • Mar 01, 2026
(515) 252-7057
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ia/urbandale/3815-100th-street
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.9
907 reviews
5 stars
392
4 stars
258
3 stars
133
2 stars
42
1 star
82
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold, dry, or poorly prepared.
Customer Service
Service quality varied significantly; some customers praised friendly and efficient staff, while others experienced rude service and incorrect orders.
Cleanliness
The restaurant was noted for its clean environment, although there were complaints about unsanitary practices by some employees.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.
Late Night Service
The late-night hours were appreciated, with some customers noting the availability of fresh food during these times.
- BLBrendalee Lyell-Keate5 days ago5.0Absolutely great! Kind service, knowledgeable and full of smiles. Food was hot too! Great place!
- AAAmar AtajicFeb 15, 20261.0This is has to be the most disappointing Wendy’s ever. I came here a couple weeks ago to pick up my Wendy’s breakfast order that I had placed online. I did show up almost 10 minutes before breakfast ended. I had pulled up to the drive thru only to wait until breakfast had ended. The employee made me wait while they had switched out the menus. They went back inside and told me breakfast was over and that there was nothing they can do. Fast forward later that day I got my money back, and eventually went back within a few days. I eventually ordered the same order at that store only for my pineapple energy drink to be pure syrup. The cold food was cold and inedible. Another weird thing is too, the guy at the drive thru told me to park by the front door of the lobby. After I had just parked they brought out my food. why not just have me wait at the window if my food was gonna be out in 20 seconds?
- BTBrandon TrumanJan 16, 20265.0Good food hot and fast!
- JTJulie TuttleJan 14, 20261.0Food was cold and Hamburger was dry. AGAIN!!
- LMLucas MasekJan 2, 20265.0Me and my friends visited this Wendy's the other night quite late. It already is deserving of praise for being one of the only places open this late. They gave out high-quality and fresh food despite the late time. Knowing how it is at many fast-food restaurants having worked at a few, this is notable. Staff was friendly and quick.
Frequently Asked Questions About Wendy's
Is Urbandale Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 3815 100th Street, Urbandale, IA?
Wendy's at this location is open daily from 6:30 AM to 1:00 AM, including the drive-thru.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 3815 100th Street has a drive-thru open daily from 6:30 AM to 1:00 AM.
Can I place an order online or through an app for this Wendy's?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
Is delivery available from this Wendy's location?
Delivery is available where offered. To check delivery availability near you, visit the Wendy's app or order.wendys.com and enter your address.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this Wendy's location. Menu options include breakfast combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa at this location.
How can I provide feedback or contact the Wendy's at 3815 100th Street?
You can contact the location directly at (515) 252-7057 or provide feedback via the Wendy's Customer Care team through their website, live chat, or phone at 888-624-8140.
What nearby locations can I visit before or after dining at Wendy's?
Near Wendy's you can visit St Augustin Catholic School, REV Health & Wellness for physical therapy, and Champion Strength gym for fitness activities.
Are there nearby stores or services useful for customers visiting Wendy's?
Yes, nearby places include Circle K convenience store, U.S. Cellular mobile phone stores, and Hy-Vee Fast & Fresh gas station and convenience store, which may be handy before or after your meal.
What nearby beauty and wellness services are available close to Wendy's?
Close to Wendy's, you can find Dreamy Nails and Lash Salon, Urbandale Barber and Beauty Shop, and Klassic Kutz hair salon for beauty needs.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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