Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
988 reviews
5 stars
424
4 stars
282
3 stars
144
2 stars
47
1 star
91
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.
Customer Service
Customer service experiences varied widely, with some praising friendly staff and others reporting rudeness and poor communication.
Speed of Service
Service speed was inconsistent; some customers received their food quickly while others experienced long waits.
Cleanliness
The restaurant was generally noted as clean, but some customers reported unsanitary conditions.
- LMLauren Martin (Lauren M)Nov 9, 20255.0Our favorite place to get a post ballet treat. The staff is always so friendly and quick.
- SDSkander DNov 4, 20251.0There was snot in my baconator fries.
- BSBud StoweOct 10, 20251.0Ordered 2 Dave's Doubles. Was charged for two. Even left tip. BUT ... got 2 Dave's Singles.
- SWScup WingoOct 3, 20251.0They are not using Wendy's hamburger meat! Coke had no fiz because they were out of CO2.
- LKLauren KelseySep 28, 20251.0I don't eat out much because of how expensive it is, but I really like Wendy's fries so occasionally my mother and I will get some. She went to get some tonight, and these are the worst, most inedible fries I've ever seen. We both tried one and they are disgusting. I wish she would have tried one, or looked at them before leaving. So disgusting.
Frequently Asked Questions About Wendy's
Is Urbandale Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Urbandale, IA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Urbandale, IA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (515) 252-7057.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Urbandale Wendy’s serve breakfast?
Yes, this Wendy’s location in Urbandale, IA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 3815 100th Street, Urbandale, IA?
Wendy's at this location is open daily from 6:30 AM to 1:00 AM, including the drive-thru.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 3815 100th Street has a drive-thru open daily from 6:30 AM to 1:00 AM.
Can I place an order online or through an app for this Wendy's?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
Is delivery available from this Wendy's location?
Delivery is available where offered. To check delivery availability near you, visit the Wendy's app or order.wendys.com and enter your address.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this Wendy's location. Menu options include breakfast combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa at this location.
How can I provide feedback or contact the Wendy's at 3815 100th Street?
You can contact the location directly at (515) 252-7057 or provide feedback via the Wendy's Customer Care team through their website, live chat, or phone at 888-624-8140.
What nearby locations can I visit before or after dining at Wendy's?
Near Wendy's you can visit St Augustin Catholic School, REV Health & Wellness for physical therapy, and Champion Strength gym for fitness activities.
Are there nearby stores or services useful for customers visiting Wendy's?
Yes, nearby places include Circle K convenience store, U.S. Cellular mobile phone stores, and Hy-Vee Fast & Fresh gas station and convenience store, which may be handy before or after your meal.
What nearby beauty and wellness services are available close to Wendy's?
Close to Wendy's, you can find Dreamy Nails and Lash Salon, Urbandale Barber and Beauty Shop, and Klassic Kutz hair salon for beauty needs.