Panera Bread

4.0
803 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Urbandale is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
2839 NW 86th Street, Urbandale, IA
50322, United States

Hours

Reviews

4.0
803 reviews
5 stars
402
4 stars
199
3 stars
94
2 stars
50
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in-store and drive-thru, with some experiencing waits over 30 minutes.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.

Food Quality

While many customers praised the food quality, there were complaints about inconsistent portion sizes and specific items being poorly prepared.

Customer Service

Feedback on staff interactions was mixed; some praised friendly service while others reported rude or unprofessional behavior.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices relative to portion sizes and overall value.
  • LL
    Lindsey
    Oct 27, 2025
    1.0
    Waiting in line for over 30 minutes is a little ridiculous for a bowl of soup, even if you order ahead on the app you have to wait in the drive through for an awful amount of time.
  • 22
    2DU
    Oct 6, 2025
    3.0
    We had lunch at Panera on 86th Street and the service was so slow. We inquired about the delay after 25 minutes of waiting, and were told they had many orders ahead of us. The restaurant was almost empty. Then we find out they are filling online orders ahead of customers actually in the restaurant. You need to take care of people who are there first.
  • NM
    Nancy Meyer
    Aug 27, 2025
    5.0
    Great place to eat 😋
  • SJ
    Susan Johnson
    Aug 27, 2025
    1.0
    I had what has to be the world's worst grilled cheese sandwich at the Panera in Urbandale this afternoon. It was dry bread with a couple of slices of Kraft American cheese. I was starving and didn't want to waste it so I did eat it. Come on Panera. For almost 10 bucks you can do better. Oh yeah it was also cold.
  • DW
    Denise William
    Aug 13, 2025
    5.0
    Love Panera. Great deals on food. Install the app to get coupons. Mondays always have a coupon deal. I love that I can pre-order through the app and pick it up myself. My order is always spot on. Thanks Panera for a great app experience every time.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Urbandale accept reservations?

No, Panera Bread in Urbandale does not accept reservations.

What are the regular operating hours for Panera Bread in Urbandale?

Panera Bread in Urbandale is open from 6:00 AM to 9:00 PM Monday through Saturday, and 7:00 AM to 8:00 PM on Sundays.