CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Urbandale is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported long wait times for food, both in-store and drive-thru, with some experiencing waits over 30 minutes.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.
Food Quality
While many customers praised the food quality, there were complaints about inconsistent portion sizes and specific items being poorly prepared.
Customer Service
Feedback on staff interactions was mixed; some praised friendly service while others reported rude or unprofessional behavior.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices relative to portion sizes and overall value.
LL
Lindsey
Oct 27, 2025
1.0
Waiting in line for over 30 minutes is a little ridiculous for a bowl of soup, even if you order ahead on the app you have to wait in the drive through for an awful amount of time.
22
2DU
Oct 6, 2025
3.0
We had lunch at Panera on 86th Street and the service was so slow. We inquired about the delay after 25 minutes of waiting, and were told they had many orders ahead of us. The restaurant was almost empty. Then we find out they are filling online orders ahead of customers actually in the restaurant. You need to take care of people who are there first.
NM
Nancy Meyer
Aug 27, 2025
5.0
Great place to eat 😋
SJ
Susan Johnson
Aug 27, 2025
1.0
I had what has to be the world's worst grilled cheese sandwich at the Panera in Urbandale this afternoon. It was dry bread with a couple of slices of Kraft American cheese. I was starving and didn't want to waste it so I did eat it. Come on Panera. For almost 10 bucks you can do better. Oh yeah it was also cold.
DW
Denise William
Aug 13, 2025
5.0
Love Panera. Great deals on food. Install the app to get coupons. Mondays always have a coupon deal. I love that I can pre-order through the app and pick it up myself. My order is always spot on. Thanks Panera for a great app experience every time.
Does Panera Bread in Urbandale accept reservations?
No, Panera Bread in Urbandale does not accept reservations.
What are the regular operating hours for Panera Bread in Urbandale?
Panera Bread in Urbandale is open from 6:00 AM to 9:00 PM Monday through Saturday, and 7:00 AM to 8:00 PM on Sundays.
What meals are served at Panera Bread Urbandale?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread offer delivery and pick-up services?
Yes, Panera Bread Urbandale offers delivery and pick-up services, including Rapid Pick-Up.
What payment options are accepted at Panera Bread in Urbandale?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there Wi-Fi available at Panera Bread for customers who want to work?
Yes, Panera Bread provides complimentary Wi-Fi suitable for working on laptops.
Are families and children welcome at Panera Bread Urbandale?
Yes, Panera Bread welcomes families and has a children's menu available.
What nearby attractions can I visit when coming to Panera Bread in Urbandale?
You can visit The Change Dance, a dance school and amusement park, or explore the Perry Bridal Boutique and several beauty spas nearby.
Are there any nearby transportation or entertainment options close to Panera Bread Urbandale?
Nearby, you can find Redbox for movie rentals and several lounges such as Groucho’s Lounge for entertainment.
How can nearby places complement a customer's visit to Panera Bread in Urbandale?
Customers can enjoy a meal at Panera Bread and then visit nearby boutiques like B Posh or relax with services at Urban Effects MedSpa for a full-day experience.