Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,004 reviews
5 stars
285
4 stars
220
3 stars
186
2 stars
92
1 star
221
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times for both drive-thru and dine-in orders, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Staff Attitude
Numerous customers experienced rude or indifferent service from staff, contributing to a negative overall impression.
Cleanliness
The dining area and restrooms were often noted as dirty or poorly maintained, detracting from the dining experience.
Food Quality
While some customers found the food acceptable, many reported issues with cold or poorly prepared items.
- CRCarson Ryan1 day ago2.0Went to get my daughter a kids meal and there was no toy. :(
- BLBrian LampeOct 29, 20251.0Stopped to get just a hamburger and fry only to find the inside counter staff in totally chaos where there were multiple people "seated at tables" still waiting for their order, with no one at the counter to help. Decided to go through the drive thru thinking it would be quicker, BIG mistake. I was in line from start to finish 26 minutes and this was at 6:35pm. Dysfunctional and chaotic is how I would describe my experience this evening at this location.
- RTrain tunaOct 24, 20251.0insanely long drive thru wait time when there are almost no other customers, onlu go here if you have an extra 10-15 minutes to sit and wait
- MAMohamd AbdOct 23, 20251.0Take forever 👎
- LLlj_0915Oct 21, 20251.0If you can wait 20-30 min for your order, regardless drive thru or dine in, then this is the McDonald for you.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 4900 NW Urbandale Dr?
McDonald's is open daily from 5:00 AM to midnight (00:00).
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to midnight (00:00).
Can I order McDonald's for delivery from this location?
Yes, delivery is available with services including curbside pickup, delivery, same day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app for ordering McDonald's food?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
Are there any nearby coffee shops to this McDonald's?
Yes, Starbucks is nearby, providing a good option for coffee or a different café experience before or after your McDonald's visit.
What other fast food or restaurant options are near this McDonald's?
Nearby options include Urbandale Drive - Urbandale and Quiznos, both offering additional dining choices.
If I need automotive services near McDonald's, where can I go?
Firestone Complete Auto Care nearby offers tire services, automotive repair, and parts which is convenient for vehicle needs before or after your meal.
Does McDonald's provide any rewards or special offers?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points to redeem free food.
What types of services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.