Service Speed
Numerous customers reported extremely long wait times for both drive-thru and delivery orders, often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of online orders.
Staff Behavior
Feedback indicated inconsistent staff behavior, with some customers experiencing rude service while others noted friendly interactions.
Cleanliness
While some customers appreciated the cleanliness of the store, others raised concerns about hygiene practices among staff.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning stale ingredients and poorly made sandwiches.