Four coffee drinks with whipped cream and cold foam, plus two breakfast bowls of eggs and veggies on a table.

Brand Certified

CLOSED - Caribou Coffee

4.2

(357 reviews)

Get Directions Order Menu Call Website

Business Details

11895 Hickman Road, Urbandale, IA

50323, United States

(515) 334-7474

https://locations.cariboucoffee.com/us/ia/urbandale/11985-hickman-road

About

Coffee ShopCafeBreakfast RestaurantCaribou Coffee

Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Accepts reservationsNot available
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksAvailable
Drive-throughAvailable
BreakfastAvailable
LunchAvailable
DinnerNot available
VegetarianAvailable
VeganAvailable
[Free/Paid] wi-fiNot available
RestroomAvailable
Valet parkingNot available
Welcomes familiesAvailable
Kid friendlyAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable

Location

CLOSED - Caribou Coffee

11895 Hickman Road, Urbandale, IA

50323, United States

Get Directions

Hours

MondayClosed

TuesdayClosed

WednesdayClosed

ThursdayClosed

FridayClosed

SaturdayClosed

SundayClosed

Reviews

4.2

357 reviews

5 stars

213

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported inconsistent service quality.

Product Quality

The coffee and drinks received high marks for taste, but there were complaints about food items being served cold or pre-made.

Speed of Service

While some reviews highlighted quick service, others noted significant delays, especially during busy times.

Cleanliness

The location was generally described as clean and inviting, though there were concerns about staff hygiene practices.

Menu Changes

Customers expressed disappointment over the removal of fresh bagel options and the inability to modify certain food items.

CS
Corinne Stanton
Nov 15, 2025
5.0
We decided to take a quick stop for my grandsons first coffee date. We both had a kids cocoa. Bonus points for them having a certified, gluten free oat milk for me!
AB
Audrey Meyer Baker
Nov 1, 2025
5.0
Drive thru for latte. Customer service was excellent and friendly
LL
Lee
Oct 27, 2025
1.0
No hair net no gloves rubbing nose smh

Brand Certified Facts from CLOSED - Caribou Coffee

CLOSED - Caribou Coffee partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website

Syndication Network

Approved business data is pushed to 100+ publishers, including:

+100

Others