Brand Certified
McDonald's
3.3(1421 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1620 Broad St, Story City, IA
50248, United States
Certified by McDonald's • Mar 01, 2026
(515) 733-0087
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,421 reviews
5 stars
411
4 stars
305
3 stars
250
2 stars
153
1 star
302
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, often waiting 20-45 minutes for their orders.
Food Quality
Many reviews mentioned cold, stale, or incorrect food items, with several customers expressing dissatisfaction with the quality.
Cleanliness
The restaurant was frequently described as dirty, with reports of unkempt dining areas and unsanitary conditions in restrooms.
Staff Attitude
While some staff were noted as friendly, many reviews highlighted a lack of urgency and poor customer service from employees.
- ABAmy Brause6 days ago1.0Filthy, floors are so greasy from mopping with greasy dirty water. The meals are correct 1 out of ten times. The ice cream machine is rarely operational. When we went we ordered a happy meal “hot” with a Diet Coke. They said they were out of Diet Coke. Also they said “if you want your meal hot it will have to be in as a special order and take longer.” SERIOUSLY? When asked about the Diet Coke they said they hadn’t had time to change it over. Smh. 28 minutes in line with only two people ahead of us and not one car in the lot.
- LLLindsayFeb 20, 20262.0If you’re looking for food off I-35, don’t rely on this McDonald’s. You’re better off going to the Casey’s or Kwik Star if you have to get off at Story City. Waited 40 minutes in the drive thru at 7:00 at night. It’s a miracle the fries weren’t inedible.
- CICasey IzerFeb 16, 20261.0Horrible sat waited 20 minutes
- SPSayer PetersonFeb 12, 20262.0Check your bag before you leave!
- MAMarc AndersonFeb 9, 20261.0Understaffed, terribly slow drive thru (25 minutes), and ice cream cones always served in a cup because machine not working. Pick your poison…this place or Scary Queen down the road
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1620 Broad St in Story City?
McDonald's is open every day from 5:00 AM to 12:00 AM, except on Friday and Saturday when it closes at 1:00 AM.
What are the drive-through hours at this McDonald's location?
The drive-through is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Is delivery available from McDonald's at this location? If so, what are the delivery hours?
Yes, delivery is available every day from 5:00 AM to 10:30 PM.
What mobile apps can I use to order from this McDonald's?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment options does McDonald's at 1620 Broad St accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this McDonald's location?
Yes, McDonald's at 1620 Broad St has a drive-thru service.
Which fast food restaurants are located near McDonald's at 1620 Broad St?
Nearby fast food options include KFC, Taco Bell, Subway, Dairy Queen, and Pizza Ranch, giving customers a variety of choices in the area.
Are there accommodations close to McDonald's at 1620 Broad St for visitors?
Yes, nearby accommodations include Super 8 and Americas Best Value Inn Story City, convenient for visitors looking to stay nearby.
What other local services and stores can customers find near McDonald's?
Customers can find services like Story City Dental, automotive dealers like Gookin Ford Sales, convenience stores like Casey's General Store and Kum & Go, as well as antique shops and grocery stores such as Fareway Meat and Grocery nearby.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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