McDonald's

3.3
790 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
800 Seneca Street, Storm Lake, IA
50588, United States

Hours

Reviews

3.3
790 reviews
5 stars
235
4 stars
176
3 stars
150
2 stars
78
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food served cold or stale.

Staff Behavior

Feedback indicated a mix of friendly and rude staff interactions, with some customers noting a lack of professionalism.

Cleanliness

Several reviews mentioned unsanitary conditions inside the restaurant, including dirty tables and floors.

Food Quality

The quality of food was inconsistent, with some customers enjoying their meals while others reported bland or old food.
  • JT
    Jesse Thompson
    Nov 4, 2025
    4.0
    Decent McDonald's, they are usually busier but have the multi-drive through and they get you your food relatively quickly. However its a McDonald's so you get fast food simple and quick. This one is a bit more modernized and I actually enjoy the layout of this place compared to others.
  • LB
    Lillian Bryant
    Nov 3, 2025
    1.0
    Absolute WORST fast food place I’ve been too I made an order then went to go get it and turns out when I got to storm lake the employees were too lazy to do there jobs you get paid to do something ain’t hard DO IT like I’m not sure how they expect to keep their jobs let alone stay in business
  • NN
    Nikunj Nayak
    Sep 30, 2025
    1.0
    Terrible service, their ice cream machine DOES NOT work. DO NOT order ice cream. They will serve the terrible ice cream. I order two and they only could make one, for another I requested replacement that with mocha frappe and they make me wait 15 mins for mocha while my 4 months old was crying.
  • PW
    Payton Welliver
    Sep 26, 2025
    1.0
    Typically a laughable experience here. No one knows what going on, orders are consistently wrong, long wait times. I’d have more patience if it was teenagers but these are extremely incompetent adults.
  • RR
    ricardo lozano rios
    Aug 18, 2025
    3.0
    No es lo más recomendable ..no por qué no sea buena la comida ...sino que no es algo muy saludable para comer cada día...está bien para alguna ocasión .

Frequently Asked Questions About McDonald's

What are the operating hours for dining at McDonald's in Storm Lake?

McDonald's in Storm Lake is open daily from 6:00 AM to 11:00 PM, except on Sundays when it opens at 7:00 AM.

When is the drive-thru service available at the Storm Lake McDonald's?

The drive-thru is open every day from 6:00 AM to 11:00 PM, opening at 7:00 AM on Sundays.