Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with cold or incorrect items, and issues with cleanliness.
Drive-Thru Problems
Frequent complaints about the drive-thru experience, including malfunctioning equipment and long wait times.
Staff Behavior
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
Cleanliness Concerns
Customers noted unpleasant odors and unsanitary conditions in the restaurant, indicating a need for better maintenance.
XM
Xavi Mendez
Oct 9, 2025
5.0
Place nice 10/10 would recommend
EG
Ernesto Garcia
Sep 22, 2025
1.0
This place sucks needs new employees and manager
MM
Madison Monahan
Sep 6, 2025
2.0
I ordered a mint Oreo blizzard with brownies, a Dr Pepper, and a chicken strip meal with cheese balls. Much to my surprise, I received an Oreo blizzard with no brownies, chicken strips with fries, not cheese balls, and no pop. The line was long so I did not want to be a bother, but this really disappointed me. Do better. Overpaid for what I got. Paid for thing I did not receive.
AA
A Amazing
Jul 27, 2025
3.0
Need to make sure all headsets for the drive-thru are properly working. Not very inviting if a customer has to constantly repeat themselves when ordering.
BN
Brennan Negus
Jul 24, 2025
1.0
They couldn't get are order right and took about 45 min.
What are the opening hours of Dairy Queen Grill & Chill at 820 Flindt Dr, Storm Lake?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Is there outdoor seating available at Dairy Queen Grill & Chill in Storm Lake?
Yes, the location offers outdoor seating along with indoor seating.
Does Dairy Queen Grill & Chill provide amenities for families with children?
Yes, they have booster seats, high chairs, and are family-friendly and good for kids.
Can I order food online for pickup at Dairy Queen Grill & Chill in Storm Lake?
Yes, you can place a pickup order online via their website.
Is there a drive-thru service available at Dairy Queen Grill & Chill in Storm Lake?
Yes, the location has a drive-thru service for convenient ordering.
Does Dairy Queen Grill & Chill offer free Wi-Fi to customers?
Yes, free Wi-Fi is available for customers at this location.
How can I get to Dairy Queen Grill & Chill if I am visiting the Iowa Lottery office nearby?
Dairy Queen Grill & Chill is conveniently located near the Iowa Lottery, making it easy for you to visit for a meal or treat before or after your visit there.
Are there any mental health facilities near Dairy Queen Grill & Chill in Storm Lake?
Yes, Seasons Center For Community Mental Health and Heartland Counseling Services are nearby, making Dairy Queen a convenient spot to grab a meal or treat when visiting these centers.
What other dining options are close to Dairy Queen Grill & Chill in Storm Lake?
Nearby dining includes Sichanh Inc., Restaurante La Esquina del Sabor, Little Vientiane, and Hardee's, providing a variety of cuisine choices around Dairy Queen.