Dairy Queen Grill & Chill

3.4
404 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
820 Flindt Dr, Storm Lake, IA
50588-3205, United States

Hours

Reviews

3.4
404 reviews
5 stars
132
4 stars
107
3 stars
44
2 stars
29
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with cold or incorrect items, and issues with cleanliness.

Drive-Thru Problems

Frequent complaints about the drive-thru experience, including malfunctioning equipment and long wait times.

Staff Behavior

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.

Cleanliness Concerns

Customers noted unpleasant odors and unsanitary conditions in the restaurant, indicating a need for better maintenance.
  • XM
    Xavi Mendez
    Oct 9, 2025
    5.0
    Place nice 10/10 would recommend
  • EG
    Ernesto Garcia
    Sep 22, 2025
    1.0
    This place sucks needs new employees and manager
  • MM
    Madison Monahan
    Sep 6, 2025
    2.0
    I ordered a mint Oreo blizzard with brownies, a Dr Pepper, and a chicken strip meal with cheese balls. Much to my surprise, I received an Oreo blizzard with no brownies, chicken strips with fries, not cheese balls, and no pop. The line was long so I did not want to be a bother, but this really disappointed me. Do better. Overpaid for what I got. Paid for thing I did not receive.
  • AA
    A Amazing
    Jul 27, 2025
    3.0
    Need to make sure all headsets for the drive-thru are properly working. Not very inviting if a customer has to constantly repeat themselves when ordering.
  • BN
    Brennan Negus
    Jul 24, 2025
    1.0
    They couldn't get are order right and took about 45 min.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Storm Lake offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the opening hours of Dairy Queen Grill & Chill at 820 Flindt Dr, Storm Lake?

The restaurant is open daily from 10:00 AM to 10:00 PM.