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Dairy Queen Grill & Chill

3.4
(321 reviews)
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Business Details

2019 18th St, Spirit Lake, IA
51360-1070, United States
(712) 336-5483
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2019 18th St, Spirit Lake, IA
51360-1070, United States

Hours

Reviews

3.4
321 reviews
5 stars
104
4 stars
79
3 stars
39
2 stars
27
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Food Quality

Customers frequently reported subpar food quality, including cold meals and incorrect orders.

Cleanliness

The establishment was described as dirty, with unsanitary conditions in food preparation areas and dining spaces.

Wait Times

Many customers experienced long wait times for their orders, even when the restaurant was not busy.

Positive Notes

Some customers enjoyed the ice cream and specific menu items, indicating that there are still positive aspects to the food.
  • DS
    Dylan Sterler
    Nov 7, 2025
    1.0
    Came in for lunch, and the cook is in the back yelling, cussing. I feel bad for the lady's at the counter, they were nice and had great service but that cook needs to go. It created an atmosphere that had me wanting to run for the hills and leave my food that wasn't ready yet. I get people have bad days but thats unacceptable. I was in the food industry for years, it gets busy, if you dont like it, please leave it to someone else to take care of it.
  • JB
    Jean Baker
    Oct 5, 2025
    1.0
    Jenn is the rudest worker I have ever came across. the other gentleman and younger guy were sweet as can be. however Jenn was rude when I went up to get sauces the other gentleman overlooked that I told the younger guy I wanted when I ordered. so I just politely told him they were missing he was apologetic and upbeat. her however was well did you say it when you ordered. then 1 of the groups meal had a sundae included and I returned to to get that she was sour faced and eye rolling the gentleman once again super outstanding guy was on top of it. after everyone sat and ate. I placed a to go order with the younger guy again for at home members of the group. one in the group wanted to order ice cream. She told her what do you want. She ordered then A teen boy in the group wanted to order himself a ice cream. he did not witness the other order and pay so he politely told her it's a separate order mam. She then responded I need all your orders we have other customers. We were the only people inside and only 1 car outside whose order had already been taken. we will never be back Everytime she has been here we I have came she has been extremely rude. in tone and body language and actions. I would much rather have someone mess up 100 times than deal with a woman who shows her poor character that losely.
  • TM
    Tyler McDonald
    Sep 18, 2025
    5.0
    One of the only ones with home made Ranch still to this day. That's always a win for me. I hate the taste of the sour junk you can leave at room temp for months on end.
  • JS
    Jon Smith
    Jun 29, 2024
    1.0
    Would give it negative stars if possible...will never go back. Horrible service, horrible food, very dirty. Was not even busy.
  • EK
    Elaine Kaihoi
    Aug 13, 2021
    5.0
    good but kinda expensive...
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Spirit Lake specialize in?

They specialize in soft-serve ice cream, signature shakes, burgers, and fries.

Where is Dairy Queen Grill & Chill located in Spirit Lake?

It is located at 2019 18th St, Spirit Lake, IA 51360-1070, USA.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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