Location.com logo
Brand Certified

Arby's

3.9
(422 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3501 Hwy 71 South, Spirit Lake, IA
51360, United States

Hours

Reviews

3.9
422 reviews
5 stars
164
4 stars
144
3 stars
66
2 stars
19
1 star
29

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incomplete or incorrect orders, leading to frustration.

Service Quality

Service was often described as slow or rude, with several customers noting negative interactions with staff.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions.

Pricing Concerns

Customers expressed dissatisfaction with rising prices relative to portion sizes and food quality.
  • LL
    Logicalmind42
    Dec 23, 2025
    4.0
    Every time I order at this Arby's, I only get part of my order. I've had to go back 75% of the time. Most of the time it is the au jus for the French dip, or the fries, but twice it's actually been a sandwich. The worst part is they always make me pull up in front and then they come out to give me my food but don't wait till I have a chance to check it. So that I have to get out of the car and go back in and get the rest of my. Just a bummer...
  • KB
    Karen Boone
    Oct 1, 2025
    3.0
    I generally love Arby's. But when you arrive and you're the only customer in the place but the dining area is dirty (tables not wiped off, doors dirty, floor dirty), services is slow and they forget part of your order....if just makes for a poor experience.
  • EW
    Eldon Walters
    Sep 29, 2025
    2.0
    They just slopped some crap together on a bun and hoped that I wouldn’t notice. I noticed. And it was absolutely awful!
  • GM
    Geoff Maurer
    Dec 7, 2023
    5.0
    Great Service Compared to Spencer Arby’s!

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others