Arby's

4.0
512 reviews
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Business Details

706 11th St Sw, Spencer, IA
51301, United States
(712) 262-4960
http://www.arbys.com/locations/us/ia/spencer/706-11th-st-sw/store-7121
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
706 11th St Sw, Spencer, IA
51301, United States

Hours

Reviews

4.0
512 reviews
5 stars
213
4 stars
178
3 stars
69
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted poor customer service experiences, including rude staff and order mistakes.

Food Quality

Inconsistent food quality was noted, with some customers receiving unsatisfactory or incorrect orders.

Cleanliness

The restaurant was frequently described as clean, although some reviews mentioned dirty tables and bathrooms.

Speed of Service

Service speed varied, with some customers experiencing long wait times despite the restaurant not being busy.
  • DC
    David Clark
    Dec 17, 2025
    1.0
    It never fails I eat a roast beef here and shortly I'm in the toilet. Anything else and it's ok. I've never in almost 2 years have I got a Roast beef that was good or cooked right it's always brown and overcooked, it's suppose to be slightly pink.
  • SI
    Sarah Ingham
    Dec 15, 2025
    1.0
    Went for lunch at 11:45am.. ordered French dip. The au jus dip was colored water, no flavor. When I took it back up to the counter, I was told they bought it at Walmart and given half my money back. Will NEVER go back
  • MM
    Mike Miller
    Oct 23, 2025
    1.0
    Cold fries sloppy sandwiches
  • BG
    Ben Ginger
    Aug 28, 2025
    1.0
    Went through the drive through tonight, the only thing I received that I ordered was my drink. Everything else was someone else's order. Called arbys. Told the manager trevor of this, no apology for them messing up my order. Dude has 0 to no people skills, weird interactions with this guy. Live 5 miles outside of town so a decent way back in to get the food I actually ordered. What a chore, won't be back for quite some time. Horrible customer service. Trevor sucks.
  • CT
    corey Tomason
    Aug 28, 2025
    1.0
    Hopefully they can find a new manager and get some new help terrible customer service would not recommend
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