Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some experiencing cold or old items, while others enjoyed fresh meals.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall experience.
Fast Service
Some patrons appreciated the quick service, especially during drive-thru visits, although this was not consistent across all experiences.
Management Concerns
Multiple reviews expressed dissatisfaction with management's response to complaints and overall management practices.
WM
Walter Mead
Sep 16, 2025
4.0
Been pretty much going to the same one since I was a kid. The only complaint I have is those salads have gotten way smaller and the price is not really worth it. Other than that I dont mind paying the prices for the other stuff.
DD
Dimesha Bryant (D)
Sep 7, 2025
5.0
Fast service
MF
Mina Fox
Aug 20, 2025
2.0
This is an update regarding my recent visit just the day before Veterans' Day:
At around 1:06 PM, I stopped here to have lunch after dropping off a package at the post office downtown about a mile-and-a-half away. My order was 4-piece chicken tenders, Tangerine Twist lemonade, and a vanilla Frosty. The food was served fresh and looked great. I also went to buy myself a chocolate-chunk cookie on the way out.
Within a half hour after dining, as I was about to go shopping for a few things, I started to get the runs and had to stop what I was doing and drive home to go use the bathroom. Afterwards, I went on the company's customer care form on their website to share my feedback about my recent dining experience, which I was positive some of the crew didn't wash their hands before handling food.
Later at night, I received a response from this location's GM "Susan" with a supposed apology and claiming a food borne illness generally takes around 2-6 hours to appear, which is a pretty bold claim she made to circumvent the reality of what actually happened. Truth be told, I didn't get real sick, but just simply started getting the runs. This lady is clueless about what she was talking about, and I can easily tell her response was actually an insincere apology.
As a 35-year-old who was kid back in the 90s, I have enjoyed going to this Wendy's for years and that it was the place to stop that's closest to my dad's office and we would eat out at this location every now and then; but based on the response I received from this location's GM, I am very unlikely to return to this particular location at this point until action is taken. They need new management.
SM
Shane M
Aug 13, 2025
1.0
I hadn't had Wendy's for years until August 11th 2025, we were extremely disappointed in the food we ordered, had 2 Baconator combos and a #1 double combo, the beef was old and didn't taste good at all, fries were cold. Almost 60 dollars for 3 people to eat and when I called to complain they said there was nothing they could do. Needless to say we absolutely won't eat here again and its sad because Wendy's was one of my favorite places to get a burger and I also love Dave's chili, the chili was the only thing that wasn't bad when I came through last. I will say the service was decent but that dont make up for lousy food! What do they think people can't tell they're serving old burgers? They looked as if they were in a warmer the day b4 then refrigerated and reused Monday the 11th.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Sioux City, IA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Sioux City, IA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (712) 252-2476.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does W. 15th Wendy’s serve breakfast?
Yes, this Wendy’s location in Sioux City, IA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's at 301 W. 15th St., Sioux City?
This Wendy's location is open daily from 7:30 AM to midnight.
Does this Wendy's offer drive-thru service?
Yes, this location has a drive-thru open daily from 7:30 AM to midnight.
Is breakfast served at this Wendy's location?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order online for delivery or pickup through the Wendy's app or at order.wendys.com.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 301 W. 15th St. for questions or feedback?
You can call them directly at (712) 252-2476 or reach out to Wendy's Customer Care via their online contact page or live chat.
Are there other fast food restaurants near Wendy's at 301 W. 15th St.?
Yes, nearby you can find KFC, Kentucky Fried Chicken, and Domino's Pizza, offering a variety of fast food options.
What nearby stores could be convenient to visit along with Wendy's?
Nearby retail options include Dollar Tree for shopping and Braunger Steak Co. for butcher and liquor needs.
Is there any public transit or landmarks near Wendy's to help locate it?
While specific transit stations are not listed, nearby landmarks include the Urban Native Center and Elevate Community Church, useful for orientation.
Does this Wendy's location have any special features or amenities?
Yes, it offers dine-in, drive-thru, takeout, and delivery services with casual attire and a focus on quality food.