McDonald's

3.2
1334 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
729 Hamilton Blvd, Sioux City, IA
51103, United States

Hours

Reviews

3.2
1,334 reviews
5 stars
422
4 stars
241
3 stars
213
2 stars
136
1 star
322

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, particularly management, leading to negative experiences.

Order Accuracy

Many customers reported frequent issues with incorrect orders, both in-store and through mobile apps.

Wait Times

Customers consistently complained about long wait times for food, both in the drive-thru and inside the restaurant.

Food Quality

While some customers enjoyed fresh and hot food, others received cold or poorly prepared items, indicating inconsistency.
  • AT
    Abraham D Rico Torres
    Dec 22, 2025
    1.0
    Ordered my meal over app, took them over 10 minutes to find my order. Once I got it was missing my fries, got home opened up my burgers and all wrong not the way I placed the order. Called to speak to someone about it to correct it, got yelled at by management saying I need to bring in my receipt as I'm trying to explain it was a mobile order. While I'm telling the manager to calm down she goes on to say you calm down we are all just laughing at you. At this point I decided $10 dollars ain't worth my time with this. Never again going to this McDonald's RUDE ALL AROUND!!!
  • PE
    Paige Endres
    Dec 20, 2025
    1.0
    Terrible service, put an order in for one drink for curbside waited over 10 minutes still didn’t get anything so went through drive thru to see if I could just pick up my drink through there because it’s shouldn’t take 10+ minutes for one drink and they told me that’s not how that works if it’s a curbside order. I understand that’s not normally how it works but if the order was brought out in a timely manner I wouldn’t have to go through and ask for it.
  • DC
    Danae C
    Dec 14, 2025
    5.0
    This location is amazing they are so fast and polite the managers there dealing all the time with rude customers I really don’t know how they do it! People this days want everything for free
  • YL
    Yannick Leserein
    Nov 26, 2025
    1.0
    Very bad experience today. There is currently a deal on the McDonald’s app valid until November 30 that gives one free medium fries per day. I use it often without any issue. Today, while ordering at the self-service kiosk, I selected the “free fries” deal and everything looked fine. But right before paying, the deal DISAPPEARED from my order for no reason. As a result, it was no longer on the receipt. I immediately went to speak with the manager to explain what happened. I forgot to ask for her name, but she was wearing a headset with a microphone (probably for drive-thru orders), she is short and wears glasses. Instead of trying to understand or help, she just kept repeating that “it’s not on the receipt.” No effort, no listening, no customer service. I even showed her the deal directly on my phone and a photo proving I had selected it on the kiosk. She still refused to help me. In the end, I had to pay for fries that I should not have had to pay for. It is not right that the customer has to suffer because of a technical issue. What bothered me the most wasn’t the machine problem, but the manager’s attitude: unhelpful, cold, and unprofessional. Very disappointed. Customer service seriously needs improvement.
  • DM
    David Massey
    Nov 12, 2025
    1.0
    was just there 30 min ago cold food management very rude when i made a complaint about employees standing around while waiting 10 minutes to pay for my food when i called corporate to make the complaint she then tells me iam no longer welcome to eat there any longer also 3 door dashers were there before me that was waiting on orders while 1 guy comes in from drive thru had to go behind counter to get service for his messed up order through drive thru this manager then tells me basically if i dont like standing there waiting for service i can leave and go else where poor management and customer service

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Sioux City, IA?

McDonald's is open 24 hours every day of the week.

When is the drive-thru open at McDonald's on Hamilton Blvd?

The drive-thru is open 24/7 every day.