Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; while some enjoyed fresh and hot meals, others received cold or incorrect items.
Cleanliness
Some customers noted cleanliness issues at the location, while others found it to be clean and modern.
Staff Attitude
Customer experiences varied greatly regarding staff friendliness, with some praising individual employees while others reported rudeness.
DT
Dr. Michael Tulloch
Jan 4, 2026
5.0
SO glad they were open in awful weather that late. Staff was over the top great! The crew deserves a medal.
JP
Jenna Parks
Dec 26, 2025
1.0
I placed an order at 10:20am after waiting 20 minutes in line I get to the speaker give them my code to be told breakfast is over. So I get to the window to talk to the manager Kimberly that was extremely rude and told me there is nothing she can do. Told me to cancel the order. I canceled the order and it says its to late to cancel the order as they accepted it. So I go back now im at 30 minutes of my time wasted and NO FOOD.... I go inside to hear Kimberly in the back screaming at another employee there is nothing she can do. Katie the area supervisor was sitting in the lobby. Came up and told me the same thing. So Im out my money and no food. Mean while the area supervisor is sitting in the lobby while her restaurant has 20 minute wait times in the drive thru!! Way to make it happen Katie!! Thank you so much for stealing my money... now to wait even longer for a refund......
NS
Nahum Solis
Dec 15, 2025
1.0
Very bad service, I waited for 20 minutes and my order was never ready, the manager only spent it walking all over the building and did not attend me, they should check their employees, they should hire people who really want to work not like that type of people, I will just leave the description of the manager who attended me, she is short, brown hair and brown skin, please keep that in mind...
JH
Jennifer Harbeck
Dec 8, 2025
2.0
Nuggets were not fresh and only received a half order of fries
AS
Aaron Sutton
Nov 30, 2025
5.0
Best customer service a McDonald's I have ever received! The fries were HOT! and salty! Amazing! the sandwich(double quarter pounder with cheese)...hot amd fresh! Tasted like the "old days". Anytime im in Sioux City and feel like guilty eating...this will be the ONLY McDonald's I visit.