McDonald's

3.4
1279 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2816 Singing Hills Blvd, Sioux City, IA
51111, United States

Hours

Reviews

3.4
1,279 reviews
5 stars
427
4 stars
255
3 stars
237
2 stars
87
1 star
273

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and inattentive staff, with many experiences of incorrect orders and long wait times.

Management Issues

Frequent mentions of poor management practices, including lack of staff training and ineffective leadership, contributing to overall dissatisfaction.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.

Food Quality

Customers expressed disappointment with food quality, citing issues like overcooked items and incorrect orders.

Positive Staff Experiences

A few employees received praise for their customer service, indicating that there are some staff members who excel in their roles.
  • ML
    Michael Leistman
    1 day ago
    1.0
    Employers were rude as hell made me go to the drive-through instead of picking up my alert order at the counter. And they got the order wrong. And they took forever. They weren’t even busy.
  • GM
    Gustavo ruben Muñoz
    Nov 13, 2025
    5.0
    Excelente atención, muy respetuoso el personal. La comida Excelente.
  • JJ
    Jujubackboo
    Nov 9, 2025
    1.0
    Poor customer service,ignorant,and need better management who knows how to handle the demands of working in the field.
  • TT
    Tyler Townes
    Nov 3, 2025
    5.0
    Cleanest, Most efficiently ran McDonald's I have been too in 9 years. The Hispanic Female Magager was running a tight ship and all the employees were communicating best experience in a McDonald's in 9 years more need to be ran this way.
  • KT
    Kay T
    Oct 26, 2025
    1.0
    Ordered a Filet-O-Fish, but they forgot it in my order, so I had to drive back to get it. When I opened the box, it only had half a slice of cheese. Really disappointed with the quality and attention to detail at this location.

Frequently Asked Questions About McDonald's

What are the 24-hour service options available at McDonald's on Singing Hills Blvd?

This McDonald's location offers 24/7 drive-thru service, allowing you to order anytime. However, in-store and delivery services operate from 6:00 AM to 9:30 PM daily.

How can I order McDonald's for delivery or curbside pickup?

You can order for delivery or curbside pickup through the McDonald's App or the online delivery URL provided. They also offer same-day and no-contact delivery services for convenience and safety.