Feedback on service quality is mixed; some customers praised friendly staff while others reported rude behavior and poor service.
Food Quality
Food quality is inconsistent; while some customers enjoyed hot and fresh meals, others received incorrect or poorly prepared orders.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Drive-Thru Experience
Drive-thru service received both praise for speed and complaints about long waits and order accuracy.
Pricing
Customers noted that prices are high for the quality of food received, leading to dissatisfaction.
SS
Steph Sundling
Dec 31, 2025
5.0
I just went through the drive thru and was waited on by the most polite and friendly young man, Tyson. It's my experience that fast food workers aren't always the most polite or friendly so this really stood out. I asked his name so I could call his manager and let him or her know, but it just rings busy. Give this man a raise! Food was hot and fresh too.
JP
Jeff Phipps
Oct 31, 2025
4.0
Good ice cream
QQ
Quix05
Oct 21, 2025
2.0
Forgot to give me my rootbeer I paid for. Told me no ice cream when other customers were getting it. Left the window up and talking where people can see them. Worst service ever.
JB
James Bear
Oct 2, 2025
5.0
Quality food for your money
MN
Michelle Nowaczewski
Oct 2, 2025
1.0
Once again dairy queen fixed my food the way they wanted to fix it my chicken sandwich has nothing but lettuce on it where is my tomato onion and pickle I ask for i ordered a salad and got lettuce and cheese only highly disappointed I won't keep spending my money at a place that I can only have my food their way
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 400 Hamilton Blvd, Sioux City, IA?
Dairy Queen Grill & Chill is open every day from 11:00 AM to 9:00 PM.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and signature DQ Cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location offers a drive-thru service and has outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant welcomes families and children, provides booster seats, high chairs, and is wheelchair accessible.
Can I connect to Wi-Fi at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available for customers at this location.
How can I get exclusive deals or offers from Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals and mobile offers.
What are some nearby places I can visit before or after going to Dairy Queen Grill & Chill on Hamilton Blvd?
Nearby places include the Siouxland Center For Active Generations for community activities, and Taqueria El Buen Gusto if you're interested in Mexican food and smoothies.
Are there other food options near Dairy Queen Grill & Chill at 400 Hamilton Blvd?
Yes, nearby food options include Big Papa's Grub On The Run food truck and Westside Pizza for American and pizza dishes.
Can I find community services or churches near Dairy Queen Grill & Chill?
Yes, the nearby community services include Siouxland Growth Organization and religious organizations like United Lutheran Church and St Boniface Catholic Church.
How can I contact Dairy Queen Grill & Chill in Sioux City?
You can reach them by phone at +1 712-255-9626 or visit their website at https://www.dairyqueen.com/en-us/locations/ia/sioux-city/400-hamilton-blvd/15315/.