Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported cold, poorly prepared food, including melted ice cream and incorrect items.
Cleanliness
The establishment was often described as dirty, with sticky tables and unsanitary conditions noted by multiple reviewers.
Staff Attitude
Many customers expressed dissatisfaction with the staff's attitude, describing them as unprofessional and inattentive.
Operational Issues
Frequent complaints about the drive-thru being closed during operating hours and understaffing were noted.
CA
Cole Akeson
Sep 21, 2025
1.0
Closed permanently.
LB
Livy Brands
Aug 30, 2025
1.0
Me and tylee came here after an exhausting tournament to get out food, but we couldn’t understand the lady then we didn’t get half our order
DD
D.S D
Jul 26, 2025
1.0
Was just handed a soggy cone which fell into my lap/dash. No apology. No napkins given, just a blank stare.
Had to go into the store to clean up & had to ask multiple times for a refund.
TS
Theressa Ver Steeg
Jul 25, 2025
1.0
We ordered a banana split but was told don’t have bananas so why do they have a coupon in the paper for a special for banana split & not have bananas so then ordered peanut butter parfait we got it & the ice cream was so soft it turned to liquid so something has to change at Dairy Queen or they won’t have business.
JB
Jean Ann Baker
Jun 29, 2025
1.0
After acting like she couldn't understand us through the speaker which made sense when we got to the window and they were all talking and cutting up Aury then continued to rub her chin checks lips and nose repeatedly. She made our blizzard and slush. The slush had so little cherry flavor you couldn't tell it was cherry and the blizzard was way to piled up for the cup so melted over the cup edges a lot. That i disliked but the face wiping bate handed especially nose and mouth is not sanitary at all.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, burgers, and fries at this classic fast-food chain.
What are the operating hours of Dairy Queen Grill & Chill in Sioux Center?
The restaurant is open daily from 11:00 AM to 9:00 PM.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the location is wheelchair accessible and offers family-friendly amenities including booster seats and high chairs.
Does Dairy Queen Grill & Chill have seating available?
Yes, it features both indoor and outdoor seating options.
Does this Dairy Queen location have a drive-thru?
Yes, the Sioux Center Dairy Queen Grill & Chill offers a drive-thru for customers.
Can I find free WiFi at Dairy Queen Grill & Chill in Sioux Center?
Yes, free WiFi is available for customers at the restaurant.
Where is Dairy Queen Grill & Chill located in Sioux Center?
It is located at 1603 1st Avenue SW, Sioux Center, IA 51250, USA.
Are there other places nearby where I can shop or get services before or after dining at Dairy Queen?
Yes, nearby places include Walmart Sioux Center for shopping and Express Laundry Sioux Center for laundry services, convenient for customers visiting the area.
What beauty and wellness services are near Dairy Queen Grill & Chill that customers might visit?
Nearby beauty and wellness options include Cost Cutters, SC Nails, and SmartStyle Hair Salon, which customers can visit for hair and nail care before or after enjoying a meal.
Are there fitness or health facilities close to Dairy Queen Grill & Chill for customers interested in exercise or therapy?
Yes, nearby facilities include Snap Fitness Sioux Center for gym activities and ProActive Physical Therapy & Sports Rehab for physical therapy services.