Dairy Queen Grill & Chill

3.1
303 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1603 1st Avenue SW, Sioux Center, IA
51250, United States

Hours

Reviews

3.1
303 reviews
5 stars
92
4 stars
50
3 stars
41
2 stars
24
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported cold, poorly prepared food, including melted ice cream and incorrect items.

Cleanliness

The establishment was often described as dirty, with sticky tables and unsanitary conditions noted by multiple reviewers.

Staff Attitude

Many customers expressed dissatisfaction with the staff's attitude, describing them as unprofessional and inattentive.

Operational Issues

Frequent complaints about the drive-thru being closed during operating hours and understaffing were noted.
  • CA
    Cole Akeson
    Sep 21, 2025
    1.0
    Closed permanently.
  • LB
    Livy Brands
    Aug 30, 2025
    1.0
    Me and tylee came here after an exhausting tournament to get out food, but we couldn’t understand the lady then we didn’t get half our order
  • DD
    D.S D
    Jul 26, 2025
    1.0
    Was just handed a soggy cone which fell into my lap/dash. No apology. No napkins given, just a blank stare. Had to go into the store to clean up & had to ask multiple times for a refund.
  • TS
    Theressa Ver Steeg
    Jul 25, 2025
    1.0
    We ordered a banana split but was told don’t have bananas so why do they have a coupon in the paper for a special for banana split & not have bananas so then ordered peanut butter parfait we got it & the ice cream was so soft it turned to liquid so something has to change at Dairy Queen or they won’t have business.
  • JB
    Jean Ann Baker
    Jun 29, 2025
    1.0
    After acting like she couldn't understand us through the speaker which made sense when we got to the window and they were all talking and cutting up Aury then continued to rub her chin checks lips and nose repeatedly. She made our blizzard and slush. The slush had so little cherry flavor you couldn't tell it was cherry and the blizzard was way to piled up for the cup so melted over the cup edges a lot. That i disliked but the face wiping bate handed especially nose and mouth is not sanitary at all.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, burgers, and fries at this classic fast-food chain.

What are the operating hours of Dairy Queen Grill & Chill in Sioux Center?

The restaurant is open daily from 11:00 AM to 9:00 PM.