Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,858 reviews
5 stars
638
4 stars
373
3 stars
345
2 stars
160
1 star
342
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times for their orders, with some stating it took over 30 minutes to receive food.
Customer Service
Feedback indicated a mix of experiences, with some praising friendly staff while others reported rudeness and lack of assistance.
Food Quality
Several reviews mentioned issues with food temperature and freshness, with complaints about cold or poorly prepared items.
Cleanliness
While some customers noted cleanliness, others described dirty conditions in the dining area and issues with food preparation areas.
Kiosk Ordering
Many customers expressed dissatisfaction with the kiosk ordering system, preferring human interaction at the counter.
- LELisa English3 days ago3.0I gave a 3 for service as you place your own oder so personal help was no help. Burrito shell was older as it was hard and crumbly on both ends. (Not overcooked just older)
- AZAram Zakaryan5 days ago1.0Ordered a small cappuccino. It was horrible, I'm not even sure what it even was. Anytime other locations have an issue with the espresso machine they suggest something else. Here looks like they had decided they can substitute it I'm not even sure what.
- NSNavjot SinghNov 11, 20255.0Good service
- ARarmyguy1SG retiredNov 5, 20255.0NOTHING BEAT AN EGG OR SAUSAGE WITH EGG Mc Muffin!!
- KGKul GuragaiNov 2, 20255.0Absolutely Great.I want to thanks all customer services and team members for your outstanding services.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Shelby, IA?
McDonald's in Shelby, IA is open daily from 5:00 AM to midnight.
Does this McDonald's location have a drive-thru service?
Yes, the Shelby McDonald's has a drive-thru open daily from 5:00 AM to midnight.
Can I order delivery from this McDonald's?
Yes, you can order delivery from McDonald's in Shelby, IA between 5:00 AM and 11:30 PM daily through their delivery website.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What types of services does this McDonald's offer?
This McDonald's offers Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi services.
Where is McDonald's located in Shelby, IA?
McDonald's is located at 33300 385th St, Shelby, IA 51570, USA.
Are there other fast food restaurants near McDonald's in Shelby?
Yes, nearby fast food options include Chester's Chicken and Chesters, which you might want to try before or after your visit.
What nearby amenities can help with travel or parking around McDonald's?
Nearby travel-related places include Love's Travel Stop, Love's Truck Care, CAT Scale, and Tesla Supercharger, providing fueling, vehicle care, and parking services.
Are there any local attractions or parks near McDonald's?
Agri-Symbol Park is a nearby attraction where you could visit before or after dining at McDonald's.