Subway

Reviews

• EE

  Elden

  Dec 4, 2025
  1.0
  They lied to customers saying that they need more than a 48 hour notice to have a lunch box order the is very disrespectful while the store in Kalona only needed a 24 notice I will never come back to this store again also the franchise owner has lied and has closed early due to “short staff” if you can’t find workers to work than Chad need to cover the shifts or find someone from the other store, he also has been mean to other franchises owners in the area. Plz don’t not go here. They also make employees stay back past their time they are supposed to leave. Either hire people that want to work or shut the doors. Also marketing that this is a better store in the area is not true also their is no supplier issues if they say that, it is an manger ordering truck issues, I have worked at a subway for 4 years and never had ran out of something early in the day, if your workers don’t have enough time to make prep before rush they need to learn how to. Sadly their are better stores that getting more customers and they don’t run out off prep that quickly even tho it is in gas stations, the gas station is the only thing keeps this subway open, if people really won’t great service and an happy experience Kalona is the store to be at. I was not happy to found out that I could not place a lunch box order for my friends high school basketball team, 48 hours ahead of their game. You should only need 24 hours notice bc it does not take that long to make them. If your really short staffed, pay a fair wage, and don’t complain when employees have to stay back when their coworkers don’t show up.
• MM

  Michael Minor

  Sep 29, 2022
  5.0
  Awesome, new, clean, and friendly
• MF

  Mariana Ferguson

  Jul 11, 2020
  3.0
  The lady who made my sandwich was very rude but there was this other attendant who was very nice n I was watching how nice she served an elderly couple who came right after us. N I was very impressed by...

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