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Taco Bell / KFC

3.1
(416 reviews)

Business Details

400 Senate Avenue, Red Oak, IA
51566, United States
(712) 623-5554
https://locations.tacobell.com/ia/red-oak/400-senate-avenue.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 400 Senate Avenue in Red Oak. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
400 Senate Avenue, Red Oak, IA
51566, United States

Hours

Reviews

3.1
416 reviews
5 stars
120
4 stars
81
3 stars
57
2 stars
45
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

Numerous reviews mentioned poor food quality, including incorrect items, burnt food, and unsatisfactory preparation.

Management Issues

Several customers expressed dissatisfaction with management, citing a lack of responsiveness to complaints and poor customer service training.

Wait Times

Long wait times in both drive-thru and dining areas were a common complaint, with some customers waiting over 40 minutes for their orders.
  • VN
    Valerie Newkirk
    4 days ago
    5.0
    I'm visiting in Red Oak, and was craving Taco Bell. I was hesitant, because my past experiences with the Red Oak Taco Bell were not so good, but I went anyway, and ordered a Chicken Crunchwrap Supreme. IT WAS EXCELLENT! The toppings were fresh and plentiful, and the whole thing was DELICIOUS! I spoke with the manager, had a nice conversation with another staff member, and gave my compliments to the nice young man who completed my order. I wish I had gotten their names! Everyone there tonight really seems to care, and it shows! I'll definitely be back while I'm in town! It's good to see such improvement in the Red Oak store!
  • AL
    Amaiya Less
    Feb 24, 2026
    1.0
    I honestly have never had such a bad experience at a fast food restaurant. We had to wait like 20 minutes to order our food and no costumers were even there. The workers were not very nice and didn’t even seem to care. It took about 30 minutes to get our food after we ordered. They took forever on mine and my friends orders, and got them all mixed up. When we asked how long the wait would be the workers acted in an unprofessional manner. Will never be going here again!
  • BR
    Bentley Rone
    Feb 24, 2026
    1.0
    this taco bell was terrible. there was no customers and i ended up waiting for my food for 30 minutes, not exaggerating. everytime i looked to the kitchen, the three workers were moving at a sloths pace, or they just weren’t doing anything. to top it off, our orders were messed up. very disappointed because i love taco bell 😭 will be skipping red oak taco bell next time.
  • TD
    Taylor Dukes
    Feb 16, 2026
    1.0
    save your money and your TIME! always take forever to get your food and they’re out of half the items you want to order. out of large cups, out of baja blast, can’t put my chicken that comes on the kfc bowl, on the side in a different container bc for some reason, ive been getting it this way as long as the kfc bowl has been out and all of a sudden “we can’t do that but i can pick them off”. i don’t like soggy chicken, this is why i like them on the side. yall can do that but the lady i heard talking over the lady with the mic obviously didn’t want to do that. so, after the lady on the mic said “ok” to me telling them i had it prepared for me like that LAST WEEK at the SAME location, they still put the chicken in my kfc bowl. i just wish when you’re working in customer service and someone orders their food a certain way, you realize they are paying for this food, their food, the way they’d like to eat their food. for years this place has continued to go up and down..wish we could see this place thriving for once with good customer service and fresh food…get it together, it’s fast food. and yes. i worked fast food for years, it really is in fact, NOT THAT HARD!
  • CM
    Cody Murphy
    Feb 1, 2026
    5.0
    So, I just want to take a minute to give a shout out to Treasure and the gentlemen that was working tonight because despite being out of a lot of products,they still were trying their best to accommodate the orders of the individuals in line, all while dealing with the very rude customers. Jobs in the service industry are already stressful enough, but to have a supply issue on top of it and then trying to navigate it must be a nightmare.

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Certified March 01, 2026Yext Knowledge Graph
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