McDonald's

3.5
523 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1501 North Broadway Street, Red Oak, IA
51566, United States

Hours

Reviews

3.5
523 reviews
5 stars
178
4 stars
106
3 stars
124
2 stars
40
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rude behavior and slow service.

Food Quality

Many reviews mentioned issues with food temperature and preparation, with complaints about cold or poorly made items.

Cleanliness

Multiple customers highlighted cleanliness issues, particularly in the dining area and restrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
  • JJ
    Josh
    Dec 11, 2025
    3.0
    Girl that took my money at first window was awesome really nice no problem help me figure out how to pay a little bit in cash and someone card the guy at the pickup window needs work didn't say a word just through the window open hear me my stuff and forgot my sauces do they clearly stated on my receipt but I asked for don't understand how you can forget to add a sauce when the order has nuggets
  • MD
    Mark Dunn
    Dec 7, 2025
    3.0
    This McDonalds needs to have a retraining most of the food is sloppy and not put together well they are almost always heavy handed when salting the fires so much it burns my lips and they have to much banter between the employees and not at all professional as they curse and yell at each other there is not much to eat in Shenandoah so overlook most of this as it is a rotation I keep because of my grandkids oh and almost always as they just begin a special like the Xmas Prince meal the next day it becomes unavailable!!
  • MH
    Michael Harvey
    Nov 3, 2025
    2.0
    The latch on the stall door in the men’s restroom had been broken & repaired with a larch that allowed the door to hang open several inches. The electronic eye that flushes the toilet was missing, so you have to push the button to flush, and whoever was ahead of me didn’t bother to do that. There was no soap in the soap dispenser. Any one of these issues would not have made me write a review, but three of them, c’mon!
  • SR
    Sarah Rose310
    Oct 11, 2025
    5.0
    Drive through
  • CG
    Chelsea Garcia
    Oct 9, 2025
    1.0
    Very dirty inside and the staff isn't professional at all. I come thru drive thru alot after what I seen inside the store which is filthy. So I went thru drive thru today and got charged for 2x Carmel drizzle for a frappe and it literally is the same normal amount they put. Then for my son's kids meal I asked for 3 sauces got charged for 3 and they forgot them I asked for the sauces they forgot and he told me I was going to have to pay for them I said I got nuggets I should get 1 free and I already got charged for 2 more sauces. So he gave me the ranch and honey mustard but said I still had to pay for sweet and sour even after showing my receipt. This place acts like the sauces come out of there checks like seriously.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Red Oak, IA?

McDonald's in Red Oak, IA is open daily from 5:00 AM to 12:00 AM (midnight).

What are the drive-through hours at McDonald's Red Oak location?

The drive-through is open every day from 5:00 AM to midnight (12:00 AM).