Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Numerous customers experienced rude or unhelpful staff, contributing to a negative overall impression of service.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about freshness and taste.
Cleanliness
The restaurant was often described as dirty, with unclean tables and floors, impacting the dining experience.
RP
Robin Peterson
4 days ago
1.0
I usually don't write negative reviews, I try to always be positive. However this was the worst experience I've ever had. I work in healthcare and after working a 16-hour shift today All I wanted was something to eat. When I got to the drive-thru the girl came on and her exact words were.... Where extremely short staff tonight so it's going to be a while before I can take your order. I looked around and it was me and another car in the drive-thru. I took this very personal maybe it's because I take care of people all day long and I just wanted somebody to take care of me for 10 minutes by feeding me some food. I understand about being short-staffed I truly do. But we do the best we can with what we have and we don't let people know. Where was the managers why weren't they there? Needless to say I just drove through the drive-thru and went home hungry. You let me down McDonald's....I will never eat and another McDonald's again. For future references let your employees know The customers don't need to know your short staffed just do your job and make them happy.
JB
Jaime Barraza
Nov 11, 2025
4.0
This is great place to fast food
SK
Samantha K
Oct 23, 2025
1.0
Literally the worst McDonalds. Sooooo slow! 25 minutes in line? Rude too! Tried to go in and get my app order and they told me I had to get into the drive-through. So 25 minutes I wait. So freaking annoyed. I thought this was fast food.
LR
Leila Rush
Oct 10, 2025
1.0
I will never go back to this mcdonalds ever again. I placed a mobile order so it was already paid for and had to wait in the drive thru line 45 minutes. I don’t know why I waited, I should have left, but already paid. This was truly an upsetting experience. The line moved one car maybe every 15 minutes. I am done with this place forever.
KK
Kris Katzmann
Oct 10, 2025
1.0
They say they open at 5am - went to drive through at 5:05 they asked us to wait a few minutes as they were still cooking food. 10 minutes later I left wife at drive through to go in and use bathroom. Outside door was locked and everyone was in the back. Walked back to car and at 5:25 left with out ever hearing from the workers.