Dairy Queen Grill & Chill

3.0
213 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
185 Peosta St, Peosta, IA
52068-9691, United States

Hours

Reviews

3.0
213 reviews
5 stars
65
4 stars
41
3 stars
13
2 stars
22
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times in both the drive-thru and inside, with many stating that their food was cold upon arrival.

Food Quality

Numerous reviews mentioned cold, stale, or poorly prepared food, with specific complaints about fries and burgers.

Customer Service

Many customers experienced rude or unprofessional behavior from staff, leading to dissatisfaction with their overall experience.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unclean tables.

Management Issues

Customers expressed frustration with management's lack of responsiveness to complaints and the overall decline in service quality.
  • TH
    Tate Hall
    Dec 28, 2025
    1.0
    My food was right but I have food poisoning from it and while I was there there was a group of 20 year old customers throwing food at my 14 year old brother and when my lil brother threw their food back they threatened them and I tried to deescilate the situation they continued to threaten me and my 14 year old brother and his 14 year old friend I can not express how young we were compared to how old they were
  • MN
    Matthew Nutz
    Dec 22, 2025
    1.0
    20 mins in the drive thru and no food so had to leave. This place is ridiculous. Wish I would have read the reviews before wasting that much time. The owners should be ashamed.
  • RO
    Row Olson
    Aug 28, 2025
    2.0
    I went here to just eat lunch, and I don't typically expect much from fast food. I normally don't even write these for fast food places- but my experience was awful. I ordered a plain cheeseburger and fries combo. I said 'and then a' , and before I could find out my sentence I was given my total. I had to tell the person I also wanted a small ice cream. They then gave me the total, and I can at least say the service was quick. However, the fries are old and dry, and I got the entirely wrong burger. While I don't mind spicy, it's not what I wanted. The sauce was everywhere in the container for it and it got all over my hands- and let me tell you, it stains. I asked for the wifi as there is a dairy queen guest wifi that I saw, but the person said there was no wifi. I wouldn't call it guest wifi if it's not for guests. At the very least the tables were clean, but the floor had some trip hazards.
  • MT
    Mindi Trotter
    Aug 5, 2025
    4.0
    Quick service, obviously tasty treats and friendly staff
  • EA
    Eric Allen
    Jan 6, 2021
    5.0
    Wanna apply again

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic fast-food items like burgers and fries, as well as soft-serve ice cream, signature shakes, and Blizzard® treats.

What are the operating hours for Dairy Queen Grill & Chill in Peosta, IA?

Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:00 PM.