Customers frequently reported extremely long wait times in both the drive-thru and inside, with many stating that their food was cold upon arrival.
Food Quality
Numerous reviews mentioned cold, stale, or poorly prepared food, with specific complaints about fries and burgers.
Customer Service
Many customers experienced rude or unprofessional behavior from staff, leading to dissatisfaction with their overall experience.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unclean tables.
Management Issues
Customers expressed frustration with management's lack of responsiveness to complaints and the overall decline in service quality.
TH
Tate Hall
Dec 28, 2025
1.0
My food was right but I have food poisoning from it and while I was there there was a group of 20 year old customers throwing food at my 14 year old brother and when my lil brother threw their food back they threatened them and I tried to deescilate the situation they continued to threaten me and my 14 year old brother and his 14 year old friend I can not express how young we were compared to how old they were
MN
Matthew Nutz
Dec 22, 2025
1.0
20 mins in the drive thru and no food so had to leave. This place is ridiculous. Wish I would have read the reviews before wasting that much time. The owners should be ashamed.
RO
Row Olson
Aug 28, 2025
2.0
I went here to just eat lunch, and I don't typically expect much from fast food. I normally don't even write these for fast food places- but my experience was awful. I ordered a plain cheeseburger and fries combo. I said 'and then a' , and before I could find out my sentence I was given my total. I had to tell the person I also wanted a small ice cream. They then gave me the total, and I can at least say the service was quick. However, the fries are old and dry, and I got the entirely wrong burger. While I don't mind spicy, it's not what I wanted. The sauce was everywhere in the container for it and it got all over my hands- and let me tell you, it stains. I asked for the wifi as there is a dairy queen guest wifi that I saw, but the person said there was no wifi. I wouldn't call it guest wifi if it's not for guests. At the very least the tables were clean, but the floor had some trip hazards.
MT
Mindi Trotter
Aug 5, 2025
4.0
Quick service, obviously tasty treats and friendly staff
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items like burgers and fries, as well as soft-serve ice cream, signature shakes, and Blizzard® treats.
What are the operating hours for Dairy Queen Grill & Chill in Peosta, IA?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:00 PM.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Does Dairy Queen Grill & Chill have facilities for families with young children?
Yes, the location is family-friendly and provides booster seats and high chairs to accommodate young children.
Is outdoor seating available at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available for customers who prefer to dine outside.
Can customers order online or through a mobile app at Dairy Queen Grill & Chill?
Yes, customers can place orders online via the Dairy Queen website or use the mobile app for exclusive deals and rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Peosta?
The location is at 185 Peosta St, Peosta, IA 52068-9691. You can reach them by phone at +1 563-583-4646.
What nearby gas stations can customers visit before or after dining at Dairy Queen Grill & Chill?
Nearby gas stations include Phillips 66, bp, and Casey's General Store, which are convenient for customers to fuel up before or after their visit.
Are there lodging options near Dairy Queen Grill & Chill for travelers?
Yes, guests can find Quality Inn, AmericInn by Wyndham, and American Inn and Suites within the vicinity for convenient overnight stays.
What other dining options are located near Dairy Queen Grill & Chill in Peosta?
Nearby dining options include Hot Stuff Pizza, Pizza Ranch, and Red Roof Diner for a variety of meal choices.