McDonald's

3.5
647 reviews
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Business Details

309 East Oskaloosa St, Pella, IA
50219, United States
(641) 628-8004
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
309 East Oskaloosa St, Pella, IA
50219, United States

Hours

Reviews

3.5
647 reviews
5 stars
210
4 stars
140
3 stars
132
2 stars
65
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and incompetence.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality, with reports of cold or poorly prepared items, though some customers noted fresh and hot food.

Cleanliness

Varied cleanliness reports; some customers found the location clean, while others noted dirty conditions.

Service Speed

Many customers experienced slow service, particularly during busy times, leading to long wait times.
  • KA
    Kendra Anderson
    Nov 3, 2025
    5.0
    I've went through drive through a couple of times and staff was fine and food was good.
  • DC
    Dawn Cooper
    Oct 27, 2025
    1.0
    On 10/27/2025 around 8:45pm went to order food for my son.That has Down Syndrome very frequently.This is like the third time going through the drive through.They don't know how to clean out their ears and listen. When you're told a number nine that's two cheeseburgers with ketchup and mustard only and you want a large drink. How do you get one cheeseburger and a large drink out of that order? That's the same order that we get when we come frequently unless we have to order more. Very incompetent , people learn to clean your ears out.
  • TM
    Thomas Miller
    Sep 26, 2025
    5.0
    Clean and friendly
  • BK
    Bob Kieler
    Aug 22, 2025
    4.0
    Friendly and helpful staff at the drive-thru. Late night meal after getting to the campground late. The lemonade was too watered down. The woman at the window thought it may need changing so I just asked to change my drink to water. Very nice experience, will go again.
  • CB
    Cheyanne Bruns
    Aug 6, 2025
    1.0
    Wish I could give a 0 but I placed a mobile order and I went in to get it and they didn’t even compromise with me after I showed them proof including my bank account and they just left me and blames it on me. Never going there again as well as calling corporate that is ridiculous like seriously.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Pella, IA?

McDonald's in Pella, IA is open daily from 5:00 AM to midnight.

Does McDonald's in Pella offer drive-thru service?

Yes, the Pella McDonald's has drive-thru service available from 5:00 AM to midnight every day.