McDonald's

3.4
650 reviews
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Business Details

309 East Oskaloosa St, Pella, IA
50219, United States
(641) 628-8004
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
309 East Oskaloosa St, Pella, IA
50219, United States

Hours

Reviews

3.4
650 reviews
5 stars
210
4 stars
140
3 stars
132
2 stars
66
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and attitude from employees.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Customers frequently mentioned inconsistent food quality, with complaints about cold or poorly prepared items.

Cleanliness

While some noted cleanliness, there were significant complaints about dirty conditions in the restaurant and bathrooms.

Speed of Service

Several reviews indicated slow service times, particularly during busy periods, leading to long waits for food.
  • CC
    Connie
    3 days ago
    2.0
    Rude
  • KT
    Kinky Teddy
    Jan 3, 2026
    1.0
    Quit putting SOOO MUCH MAYO, I’ve been sick a week an th second I take a bite from a Quarter pounder w cheese, nothing but mayo. NOTHING. So highly doubtful I’ll ever recommend this location. They couldn’t even be bothered to fold th top of th bags down before running them out into the cold to a car tht was moved forward. Ridiculous tht I pay $50+ EVERY VISIT jus to get th same garbage.
  • JH
    Jaiden Hamre
    Jan 1, 2026
    1.0
    Bad service. Rude employee who wasted my rewards and was very rude about it. Also the red head younger girl treated me like I was stupid and said “there’s no point” when asking for modifications.
  • KA
    Kendra Anderson
    Nov 3, 2025
    5.0
    I've went through drive through a couple of times and staff was fine and food was good.
  • DC
    Dawn Cooper
    Oct 27, 2025
    1.0
    On 10/27/2025 around 8:45pm went to order food for my son.That has Down Syndrome very frequently.This is like the third time going through the drive through.They don't know how to clean out their ears and listen. When you're told a number nine that's two cheeseburgers with ketchup and mustard only and you want a large drink. How do you get one cheeseburger and a large drink out of that order? That's the same order that we get when we come frequently unless we have to order more. Very incompetent , people learn to clean your ears out.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Pella, IA?

McDonald's in Pella, IA is open daily from 5:00 AM to midnight.

Does McDonald's in Pella offer drive-thru service?

Yes, the Pella McDonald's has drive-thru service available from 5:00 AM to midnight every day.