Arby's

4.1
538 reviews
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Business Details

903 W 16th St, Pella, IA
50219, United States
(641) 628-1713
http://www.arbys.com/locations/us/ia/pella/903-w-16th-st/store-7307
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
903 W 16th St, Pella, IA
50219, United States

Hours

Reviews

4.1
538 reviews
5 stars
237
4 stars
178
3 stars
72
2 stars
25
1 star
26

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including dry bread, cold fries, and instances of food poisoning.

Service Consistency

While many reviews praised the friendly and efficient staff, there were multiple complaints about incorrect orders and slow service.

Cleanliness

The restaurant was frequently noted for its cleanliness, with some customers highlighting the well-kept environment.

Customer Experience

Overall, customer experiences varied widely, with some enjoying their meals and service while others expressed frustration over repeated issues.
  • DG
    Diana Gonzales
    Nov 26, 2025
    1.0
    Unbelievable!! We get there & they were out of Roast Beef & only had one chicken patty... Sigh 😕 Worse is that this is not the 1st or 2nd time it happens 😔
  • CC
    Connie
    Nov 5, 2025
    4.0
    Good and ready steak
  • AS
    Annette Staggs
    Oct 3, 2025
    1.0
    I had a beef and cheddar sandwich with crinkle fries and my friend had a French dip. The food seemed to taste ok. About 45 minutes later my stomach started cramping so bad. I was sick from Tuesday afternoon luntil Thursday afternoon. I went to the doctor on Wednesday and the doctor thought it was food poisoning. My friend didn’t get sick. I’m thinking maybe it was cheese on the sandwich, but I will never go back to Arby’s again.
  • TW
    tyler wilson
    Sep 5, 2025
    2.0
    The last few times I’ve been to this location the bread is dry like it’s been left out way too long. And the just overall quality of the food just isn’t good. All the employees have always been great tho. Clean and well kept.
  • MG
    Mr Guzman
    Aug 24, 2025
    3.0
    Got some raw chicken in my buffalo chicken sandwich brought it back have me a fresh sandwich this one was cooked all the way just didn't understand how a received a raw one to begin with thanks for the replacement.
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