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Arby's

4.1
(539 reviews)
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Business Details

903 W 16th St, Pella, IA
50219, United States
(641) 628-1713
http://www.arbys.com/locations/us/ia/pella/903-w-16th-st/store-7307
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
903 W 16th St, Pella, IA
50219, United States

Hours

Reviews

4.1
539 reviews
5 stars
237
4 stars
180
3 stars
71
2 stars
25
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and efficient staff, although some reported issues with order accuracy and slow service during busy times.

Food Quality

Feedback on food quality was mixed; while some enjoyed the meals, others reported issues such as cold food, dry bread, and incorrect orders.

Cleanliness

The restaurant was frequently noted for its cleanliness and well-maintained environment, contributing positively to the overall experience.

Order Accuracy

Several customers experienced problems with incorrect orders, including missing items and wrong food served, which led to dissatisfaction.
  • MF
    Matthew Froah
    Jan 20, 2026
    4.0
    Nice stop in Pella. Staff was pleasant, store was clean, and food was good. Typical Arby's but this one was well maintained and the staff made it 4 stars.
  • DG
    Diana Gonzales
    Nov 26, 2025
    1.0
    Unbelievable!! We get there & they were out of Roast Beef & only had one chicken patty... Sigh 😕 Worse is that this is not the 1st or 2nd time it happens 😔
  • CC
    Connie
    Nov 5, 2025
    4.0
    Good and ready steak
  • AS
    Annette Staggs
    Oct 3, 2025
    1.0
    I had a beef and cheddar sandwich with crinkle fries and my friend had a French dip. The food seemed to taste ok. About 45 minutes later my stomach started cramping so bad. I was sick from Tuesday afternoon luntil Thursday afternoon. I went to the doctor on Wednesday and the doctor thought it was food poisoning. My friend didn’t get sick. I’m thinking maybe it was cheese on the sandwich, but I will never go back to Arby’s again.
  • PB
    Paul B
    Jun 24, 2025
    5.0
    Friendly staff, very quick on my large order
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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