Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Ottumwa, IA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 222 N Wapello for the ultimate SONIC experience!
Location
Hours
Reviews
4.2
1,283 reviews
5 stars
666
4 stars
360
3 stars
160
2 stars
48
1 star
49
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being cold or overcooked, while others praised the freshness and taste.
Service Speed
Service speed varied, with some customers experiencing quick service while others faced long wait times.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Staff Friendliness
While many reviews highlighted friendly and accommodating staff, there were also mentions of rude service at times.
Value for Money
Some customers felt the prices were high for the quality of food received, while others appreciated the deals available through the app.
- JRJerry Moore Realtor1 day ago5.0Staff was friendly and professional.
- LSLisa SeddonDec 10, 20255.0We drove up and ste in the car. I had the smash burger and fries. The good was hot and oh so good!
- MMMarksNov 10, 20255.0I never have it enough, but worth the drive!
- KGKolton GambleOct 4, 20252.0The service was great but I asked for a garlic butter bacon cheeseburger and I ate a little under half the burger and if I ate any more of the burger I literally would have thrown up, they put way to much garlic butter on it.
- BJBrad JeffersonSep 20, 20255.0I stopped at the drive through for lunch during work and it was pretty good. They were busy, but I was back on my way in a few minutes. The food was good and the service was good as well. I would not hesitate to come back the next time that I am in the area.