Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, slow order taking, and incorrect orders.
Food Temperature
Many reviews mentioned that food was served cold or not properly cooked, leading to dissatisfaction.
Cleanliness
Customers frequently noted dirty tables, restrooms, and overall unsanitary conditions in the restaurant.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including arguing in front of customers and showing a lack of care for their jobs.
Order Accuracy
A significant number of customers experienced issues with their orders being incorrect or incomplete.
MH
Morgan Hodge
Nov 16, 2025
1.0
I sat in the drive through line for almost 30 min just to get home and have only half of my order right. It wasn’t even a hard order, 2 burgers combos, drinks and 2 frosties. Got home to find 1 burger, 1 chicken sandwich, and one wrong frosty. How hard is it to put the right premade food in a bag?!
DD
Daly Dodson
Nov 15, 2025
5.0
Called a day in advance to let them know I would be bringing in a group of 18 people and they offered to rearrange the lobby for us to be seated near one another. We arrived and the lobby had been arranged for us to sit together. They also appeared to have called in extra help as the orders were ready within 2 mins of ordering. The customer service was 10/10
AH
Ainslee Hackert
Oct 7, 2025
3.0
They forgot my mom's burger and got my grandma's unsweet tea wrong by giving her sweet tea
JS
Jeff Smalla
Oct 2, 2025
2.0
I stopped late, so they were hoping to wrap it up my spicy chicken sandwich was amazing! Very hot and tasty. My fries were abismal. They were cold and all the fry pieces collected thru the day were scraped into my box (see the pic). They were disgusting and the crew had to know that. The gentleman at the window was very pleasant and very helpful. Greatly appreciated him and the hot chicken sandwich late in the night.
AG
Autumn Glosser
Sep 30, 2025
1.0
Worst costumer service I’ve ever received. Whoever works the window should be fired, they’re terrible at their job.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Oskaloosa, IA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Oskaloosa, IA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (641) 673-3973.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Oskaloosa Wendy’s serve breakfast?
Yes, this Wendy’s location in Oskaloosa, IA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Oskaloosa?
The drive-thru at Wendy's in Oskaloosa is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Oskaloosa serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available in the Apple App Store.
What payment methods are accepted at Wendy's in Oskaloosa?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
Is Wendy's in Oskaloosa currently open?
Yes, Wendy's in Oskaloosa is currently open and committed to serving quality food every day.
How can I provide feedback or contact this Wendy's location?
You can call Wendy's directly at (641) 673-3973, use Live Chat via their Contact page, call 888-624-8140, or complete the Wendy's Customer Satisfaction Survey online.
Where can I find the menu pricing for Wendy's in Oskaloosa?
Menu pricing may vary by location; for accurate pricing, visit order.wendys.com or use the mobile app and select this location.
What nearby places can help me when visiting Wendy's in Oskaloosa?
Nearby places like Haines Auto Supply and O'Reilly Auto Parts are close if you need automotive services before or after your visit, and the YMCA is nearby if you want to combine a workout with your meal.
Are there other fast food options near Wendy's in Oskaloosa?
Yes, nearby fast food restaurants include McDonald's, Taco Bell, and Taco John's if you'd like to explore different fast food choices.
What nearby entertainment or relaxation spots are close to Wendy's in Oskaloosa?
You can visit Klub House for drinks or Hot Shotz bar and dance club nearby for nightlife before or after your meal at Wendy's.