Wendy's

3.5
1146 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
604 A Ave West, Oskaloosa, IA
52577, United States

Hours

Reviews

3.5
1,146 reviews
5 stars
376
4 stars
296
3 stars
185
2 stars
82
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, order mix-ups, and rude staff, leading to a frustrating dining experience.

Food Quality

Many reviews highlighted cold, poorly prepared food, with specific complaints about soggy fries and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and bathrooms, which contributed to a negative impression of the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items, indicating that experiences can vary.
  • MH
    Morgan Hodge
    Nov 16, 2025
    1.0
    I sat in the drive through line for almost 30 min just to get home and have only half of my order right. It wasn’t even a hard order, 2 burgers combos, drinks and 2 frosties. Got home to find 1 burger, 1 chicken sandwich, and one wrong frosty. How hard is it to put the right premade food in a bag?!
  • DD
    Daly Dodson
    Nov 15, 2025
    5.0
    Called a day in advance to let them know I would be bringing in a group of 18 people and they offered to rearrange the lobby for us to be seated near one another. We arrived and the lobby had been arranged for us to sit together. They also appeared to have called in extra help as the orders were ready within 2 mins of ordering. The customer service was 10/10
  • AH
    Ainslee Hackert
    Oct 7, 2025
    3.0
    They forgot my mom's burger and got my grandma's unsweet tea wrong by giving her sweet tea
  • TO
    Tyler Oleary
    Oct 7, 2025
    4.0
    Decent place
  • JS
    Jeff Smalla
    Oct 2, 2025
    2.0
    I stopped late, so they were hoping to wrap it up my spicy chicken sandwich was amazing! Very hot and tasty. My fries were abismal. They were cold and all the fry pieces collected thru the day were scraped into my box (see the pic). They were disgusting and the crew had to know that. The gentleman at the window was very pleasant and very helpful. Greatly appreciated him and the hot chicken sandwich late in the night.

Frequently Asked Questions About Wendy's

Is Oskaloosa Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Oskaloosa?

The drive-thru at Wendy's in Oskaloosa is open daily from 6:30 AM to midnight.