Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, impacting overall customer satisfaction.
Food Quality
There were complaints about incorrect orders, cold food, and poor preparation, leading to dissatisfaction with the food served.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good food quality on occasion.
PS
Pat Seieroe
3 days ago
5.0
Clean & quiet. Nice meeting spot. The staff is very good.
ES
Emily Seieroe
3 days ago
5.0
A very nice dairy queen location. Love meeting here for lunch when im in onawa! very clean & specially shout out to Kathy for cleaning & attending to us 🫶
JN
joe neil
Dec 11, 2025
4.0
Decent store. Had went there and forgot my wallet. They didnt do tap to pay. Which was all I had. They gave me free food. Nice people. Great service.
MM
Marlon MORMANN
Nov 27, 2025
5.0
Food is always top notch. Service can be slow. Ord dr red 7 dollar deal most often. Great value.0
JL
James Lewis
Oct 23, 2025
5.0
This DQ has a great staff and is a location to be proud of. I visit from Texas and drop in here for a meal every time I am in town.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and ice cream cakes from DQCakes.com.
Where is Dairy Queen Grill & Chill located?
It is located at 2805 Iowa Ave, Onawa, IA 51040-1791, United States.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru service available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, provides booster and high chairs, wheelchair accessibility, outdoor seating, restrooms, and free WiFi.
Can I get exclusive deals or offers from Dairy Queen Grill & Chill?
Yes, by downloading the Dairy Queen mobile app, you can access exclusive deals and mobile offers.
What nearby restaurants can I visit before or after enjoying Dairy Queen Grill & Chill?
Nearby restaurants include Hunt Brothers Pizza, Chester's Chicken, El Jimador Mexican Grill, Fiesta Brava Mexican Restaurant, and Subway, offering a variety of cuisines such as pizza, Mexican, and fast food.
Are there nearby gas stations around Dairy Queen Grill & Chill?
Yes, several gas stations are nearby, including Cenex, Onawa 66, Phillips 66 Gas, Petromart, and Conoco, which is convenient if you need to refuel before or after your visit.
Where can I find accommodation near Dairy Queen Grill & Chill?
Americas Best Value Inn Onawa is a nearby hotel/motel option for visitors looking for accommodation near Dairy Queen Grill & Chill.
Is there a place near Dairy Queen Grill & Chill for RV travelers?
Yes, the On-Ur-Wa RV Park is close by, providing a convenient campground option for RV travelers visiting the area.