Dairy Queen Grill & Chill

3.2
588 reviews
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Business Details

2805 Iowa Ave, Onawa, IA
51040-1791, United States
(712) 433-4700
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2805 Iowa Ave, Onawa, IA
51040-1791, United States

Hours

Reviews

3.2
588 reviews
5 stars
192
4 stars
106
3 stars
71
2 stars
57
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Cleanliness

The restaurant was often described as dirty, with reports of sticky floors, unclean tables, and unsanitary conditions.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.

Order Accuracy

Many customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
  • JL
    James Lewis
    Oct 23, 2025
    5.0
    This DQ has a great staff and is a location to be proud of. I visit from Texas and drop in here for a meal every time I am in town.
  • JM
    James Mcgaugj
    Oct 2, 2025
    1.0
    got my order wrong after taking way to long to make it, didnt realize it until down the road. store is dirty and floor is nasty sticky. the young lady up front was nice and doing her best it seemed.
  • AC
    Angela C
    Sep 19, 2025
    5.0
    It was very busy, but the staff did their best to keep up with the lunch rush. They were all very kind and helpful and checked in twice to see how our food was. Cathy was very helpful and keeps the lobby clean.
  • JH
    jackie hogan
    Sep 14, 2025
    1.0
    Workers were discussing their personal troubles in front of guests, it was uncomfortable. The table we sat at had a thick layer of crumbs and grime embedded between the table edge and the wall, there were cobwebs in the corner as well. This restaurant needs better management
  • SR
    Stephany Rodriguez
    Sep 9, 2025
    1.0
    They took 20 minutes to get us our food, it came out all wrong, were disrespectful as hell, took forever for them to come and bring us our correct food then they didn’t bring us the fries that were in the meal someone else came out and said she bagged it herself and began looking around our vehicle as if we hid the fries??? Why would we do that, ended up being there waiting nearly 40 minutes i do NOT recommend this place to anyone you are better off going across the street to mc Donald’s or the gas station next door I work at a restaurant myself and would never treat people this way
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and ice cream cakes from DQCakes.com.

Where is Dairy Queen Grill & Chill located?

It is located at 2805 Iowa Ave, Onawa, IA 51040-1791, United States.