McDonald's

3.3
821 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1 1st Ave SE, Oelwein, IA
50662, United States

Hours

Reviews

3.3
821 reviews
5 stars
224
4 stars
189
3 stars
165
2 stars
91
1 star
152

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.

Service Speed

Numerous reviews highlighted slow service times, both in the drive-thru and inside the restaurant.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and restrooms.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing disrespectful service.

Food Quality

Customers expressed disappointment with the quality of food, citing cold items and poor preparation.
  • JA
    Jason Albrecht
    2 days ago
    1.0
    Waited in drive thru 15 mins for 2 sausage egg and cheese mcmuffins at 9:15 am. Finally got to the window and they wanted me to pull ahead and wait longer for these two very simple items. This is unacceptable for so called fast food but it is a common happening at this particular location. I'd understand if it was at peak times. I told them to cancel my order and left, I bet I probably won't see the money credited back to my account. I will never use this McDonald's again!
  • DS
    Dalson Swatek
    Sep 29, 2025
    3.0
    Kid friendly .
  • CD
    Carole Davis
    Sep 14, 2025
    1.0
    Ordered a large frappe, only got half of it…ordered a medium Diet Coke, only got half of it….ordered THREE cheeseburgers ALL with NO pickles and NO onion…got pickles and one burger had onions too. Ordered a large fry, not even close to completely full. Sorry there aren’t more pictures. Anyways, for the Diet Coke, I asked the guy if he could maybe fill my cup to the top. He scoffed (kid you not) and said “this is the amount of pop we give when you get light ice.” Okay… so I have been ordering light ice for probably 7 years now… I have never had that issue. I could literally go in and fill my cup…so why couldn’t they?? I couldn’t believe his disbelief for wanting my drink full. Hello?? Btw- WORST Diet Coke I have ever had and McDonald’s is usually my go to for Diet Coke! It was so bad I spit it out. Not to mention the taste of everything else was definitely off. Left an awful immediate bad aftertaste. My frappe was also gross. I’m not sure how you mess up this bad. My husband wanted to take me to my favorite fast food restaurant for our 3 month anniversary. I spent all day cleaning and the only thing I ate today was a little piece of chocolate…so I was starving! Spent almost 30 dollars tonight (not entirely all for me) and not one thing seems to have been right. I refuse to go back and ask for a complete meal replacement because how can a place get an ENTIRE order wrong! I’ve NEVER had a problem until now and I’m fed up! I loved McDonald’s but tonight was ridiculous! I don’t know if I’m going to go back again. Thank you to Oelwein McDonald’s for a very memorable 3 month anniversary. :( VERY disappointed!
  • EL
    Erik Larson
    Jul 17, 2025
    2.0
    Not a big fan of McDonald's anymore.
  • JB
    Joey Brozoski
    Jun 13, 2025
    1.0
    Very slow and the inside is hard to find a clean table. The manager that runs the place is terrible.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Oelwein, IA?

McDonald's in Oelwein, IA is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-thru service available at this McDonald's?

Drive-thru service is available Monday through Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday until 1:00 AM.