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McDonald's

3.2
(570 reviews)

Business Details

2901 Sunset, Norwalk, IA
50211, United States
(515) 256-2692
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2901 Sunset, Norwalk, IA
50211, United States

Hours

Reviews

3.2
570 reviews
5 stars
161
4 stars
109
3 stars
103
2 stars
63
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported unprofessional behavior from staff, including rude interactions and long wait times.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and missing components.

Food Quality

Customers consistently noted that food was often cold, stale, or poorly prepared, leading to dissatisfaction.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall experience.

Staff Attitude

There were complaints about the lack of care and accountability from employees, contributing to a negative atmosphere.
  • DR
    David Russell
    Feb 25, 2026
    1.0
    Just took it out of bag and was disappointed. How is this large fries. It was barely filled to the bottom curve.
  • WV
    Will Valline
    Jan 23, 2026
    1.0
    the manager forced us to leave after waiting 20 minutes for our order screaming and making a scene while gathering her co workers to intimidate us into leaving. she messed up our entire order and genuinely don’t know what she gave me this is not what i ordered. as well as when i returned into the store for a receipt or a name to make a complaint i was forced out and threatened by the manager and told that either the cops or her are going to make me leave. extremely unprofessional and ridiculous.
  • JJ
    JapWorx
    Jan 23, 2026
    1.0
    Had an extremely unprofessional experience at this location with the manager and staff, she threatened to Physically force us out the building and told one of my colleagues to “slap your friends”. The young lady refused to give us our receipt nor her name. I have never felt so embarrassed in a public establishment. They got our orders completely wrong and didn’t give us our drinks.
  • GR
    Gustavo Restrepo
    Nov 16, 2025
    5.0
    It's mcdonalds enough said.
  • NM
    Nickie M
    Oct 18, 2025
    1.0
    Fish sandwich had obviously been sitting out for awhile and yet still served. So hard and dry it was inedible. Looks like there have been complaints about this 3 months ago and still having issues.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru in Norwalk, IA?

The McDonald's drive-thru in Norwalk, IA operates daily from 5:00 AM to midnight.

Can I get delivery service from McDonald's in Norwalk, IA?

Yes, McDonald's in Norwalk offers delivery service daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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