McDonald's

3.2
565 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2901 Sunset, Norwalk, IA
50211, United States

Hours

Reviews

3.2
565 reviews
5 stars
160
4 stars
109
3 stars
103
2 stars
63
1 star
130

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food, including dry fish sandwiches and incorrect orders.

Service Issues

Frequent complaints about slow service, rude staff, and incorrect orders were noted, with some customers experiencing long wait times.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors.

Customer Experience

Customers expressed frustration with the lack of accountability and professionalism from staff, impacting their overall experience.

Inconsistent Performance

The quality of service and food varied significantly depending on the time of day and staff on duty.
  • GR
    Gustavo Restrepo
    Nov 16, 2025
    5.0
    It's mcdonalds enough said.
  • NM
    Nickie M
    Oct 18, 2025
    1.0
    Fish sandwich had obviously been sitting out for awhile and yet still served. So hard and dry it was inedible. Looks like there have been complaints about this 3 months ago and still having issues.
  • KW
    Kayla Wilkinson
    Oct 3, 2025
    1.0
    They told us to call before we made out order. Very rude.
  • MM
    Marie Maertens
    Sep 2, 2025
    1.0
    Once again the order is right on the screen and I get the wrong order, of course, I realize this after I’ve gotten home. This happens more than not. Read the damn screen!
  • HD
    Hailey Dykstra
    Jul 25, 2025
    3.0
    Sometimes they can be super slow, other times they can be super quick; depends on who is working. Usually the 6-7PM shift is quick but the 10AM shift is super super slow!! Usually always gets my food right and always includes sauces and straws. The workers are kinda rude sometimes tho, rude looks, and don’t talk much. One worker in particular seems to not care for his job nor the customers.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru in Norwalk, IA?

The McDonald's drive-thru in Norwalk, IA operates daily from 5:00 AM to midnight.

Can I get delivery service from McDonald's in Norwalk, IA?

Yes, McDonald's in Norwalk offers delivery service daily from 5:00 AM to midnight.