Burger King

3.1
381 reviews
Burger with fries and coca-cola

About

RestaurantFast Food Restaurant
There's a Burger King® restaurant near you at 828 A 471 St. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Northwood, IA serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Burger King
828 A 471 St, Northwood, IA
50459, United States

Hours

Reviews

3.1
381 reviews
5 stars
130
4 stars
51
3 stars
50
2 stars
29
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from management and staff, leading to a negative customer experience.

Food Quality

Many customers reported issues with food being cold, improperly cooked, or unsanitary, with some even experiencing foodborne illness.

Staffing Issues

Frequent mentions of being understaffed, resulting in long wait times and poor service.

Positive Staff Experiences

Despite negative feedback, some customers praised individual staff members for their friendliness and excellent service.

Management Concerns

Several reviews criticized the management style, noting that it contributed to a toxic work environment and poor customer interactions.
  • CH
    Chad Hertel
    Nov 16, 2025
    1.0
    So slooww. Waited at the cash register for 10 min before someone came to take my order. Only person dining at the time
  • JH
    Jamie Hamilton-Howell
    Oct 19, 2025
    2.0
    Never open when the hours say they are.
  • SS
    Suspense
    Oct 3, 2025
    2.0
    The couldn’t make burgers because the broiler was broken. I understand things happen beyond one’s control but the worst part was the rudeness of the manager. The way she yelled at her staff & customers was awful 😣. Seriously, common decency is needed when talking to people.
  • BH
    B H
    Sep 7, 2025
    5.0
    This store is short staffed. However, with the attitude and demeanor of the staff, you would never know it. I was here on layover for 2 days. I ate here four times. The staff was exceptionally great and always had a positive and upbeat attitude. They always apologized that their hours were limited and they did not serve breakfast because of staffing issues. The food was always hot and fresh. From being a general manager of my own stores in the food industry before becoming a truck driver. I can tell you, I would have given anything to have a staff as a great as this one in any one of my stores throughout Covid. I really hope their area managers and owners, if it is a franchise location, know how hard they are trying and the great job they are doing!! I pass through here all the time, up and down 35 at least 10 times a month and never stopped at this rest area. I definitely will make it a point to moving forward. Thanks guys. Keep up the amazing work!!
  • ME
    Melissa E
    Sep 5, 2025
    1.0
    If I could choose zero I would. Horrible customer service. Sold out of anything we ordered. Finally settled on chicken nuggets and were told the 4 piece is only for children! Yet it was on the menu! Gave up and walked away. Do better! Cannot express the frustration and disappointment! Absolutely awful!

Frequently Asked Questions About Burger King

Where is Burger King Northwood located?

Burger King Northwood is located at 828 A 471 St, Northwood, IA 50459, US.

What are the drive-thru hours at Burger King Northwood?

Drive-thru hours are Monday 8 AM-11 PM, Tuesday 8 AM-9 PM, Wednesday and Thursday 8 AM-11 PM, Friday and Saturday 8 AM-midnight, and Sunday 8 AM-11 PM.