McDonald's

2.9
1033 reviews
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Business Details

675 Pacha Parkway, North Liberty, IA
52241, United States
(319) 665-2230
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
675 Pacha Parkway, North Liberty, IA
52241, United States

Hours

Reviews

2.9
1,033 reviews
5 stars
246
4 stars
177
3 stars
158
2 stars
116
1 star
336

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty surfaces and bathrooms.

Staff Attitude

While some customers noted friendly staff, many others experienced rude or unhelpful service.

Order Accuracy

A significant number of reviews mentioned that orders were consistently incorrect or incomplete.

Management Problems

Reviews indicated poor management and organization, contributing to the overall negative experience.
  • RH
    Rob Hubler
    Dec 15, 2025
    1.0
    This McDonald's is poorly managed. Service is slow, my mobile orders picked up in the drive thru are wrong. Today, I ordered two sandwiches using the mobile app with a drive thru pickup. They gave me 1 sandwich and chicken strips. Last time I went to the same McDonald's, I waited in the drive thru for 10 minutes and saw only 1 car move. I left the line and canceled my order. As I drove around to the drive thru windows, there were no cars there, but both drive thru lanes were full waiting to put in their orders. Don't waste your time with this place.
  • GM
    Grace Makoyi
    Dec 4, 2025
    1.0
    Took me an hour just to get a large fry and a coffee
  • O_
    OakChunk7677593 _
    Dec 3, 2025
    2.0
    I was a bystander who noticed an order that was for a seated customer was being announced as a to go…. But he had his seat # and so did that ticket, and was told to “move it and pay attention we have more orders to do!” I don’t see why the worker need to make a seated order make themselves get the food. Wouldn’t it be wise to tell them at the kiosk or cashier that we only can handle to go orders?
  • NN
    Nevzet
    Dec 3, 2025
    1.0
    This place is a complete mess
  • FS
    Fynnigan Siewert
    Nov 21, 2025
    1.0
    if you want to wait forever for your food go to this mcdonalds. without fail it takes so long it drives me insane. one time my boyfriend and i waited 40 minutes for cookies.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in North Liberty, IA?

McDonald's in North Liberty is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and from 4:00 AM to midnight on Sunday.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, McDonald's has a drive-through open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to midnight on Sunday.