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Arby's

4.1
(529 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2350 West Penn St., North Liberty, IA
52317, United States

Hours

Reviews

4.1
529 reviews
5 stars
262
4 stars
136
3 stars
71
2 stars
16
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being delicious, hot, and fresh, with specific mentions of the roast beef sandwiches and fries.

Service Issues

Several reviews highlighted slow service, particularly in the drive-thru, with long wait times and some instances of incorrect orders.

Cleanliness

The restaurant was frequently noted for its cleanliness, including the dining area and restrooms, although some reviews mentioned sticky floors.

Staff Friendliness

Many customers appreciated the friendly and polite staff, with specific mentions of individual employees who provided excellent service.

Operational Challenges

Some reviews pointed out operational issues, such as being short-staffed, leading to delays and poor customer experiences.
  • KM
    Kimberleigh Mann
    Jan 27, 2026
    5.0
    Food was delicious!
  • KB
    K B
    Jan 6, 2026
    4.0
    Ate dinner here on 6/23/2025. Food was good, the service was quick and friendly.
  • JM
    John Mott
    Dec 30, 2025
    5.0
    Great place, with some cheap and easy snack/side options- snack wraps, jalapeno poppers, potato cakes, and more. Other options can get a bit procier. The restaurant and bathrooms were very clean. Inside, it was very bright and airy. My wraps were up quickly. This place is quick and easy to access from I-380. My only gripe is that the bell was at the OPPOSITE side of the door. We're supposed to be able to ring it when leaving, to say "good job." When it's on the other side of the restaurant, it's a bit tricky. That's a tiny issue, though. Great place!
  • JR
    Julie Rettig
    Nov 28, 2025
    5.0
    Arby's roast beef sandwiches are always the best
  • MN
    Michael Neal
    Oct 30, 2025
    5.0
    One of the best Arby's I've ever ate at. I worked at one in the 90s so I know what stuff should taste like and how it's cut. Servers were extremely polite and the food was hot and fresh. The curly fries were crisp as they should be.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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