Taco Bell / KFC

3.2
474 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1300 West 18th Street South in Newton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
1300 West 18th Street South, Newton, IA
50208, United States

Hours

Reviews

3.2
474 reviews
5 stars
127
4 stars
96
3 stars
93
2 stars
46
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, with many expressing frustration over slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to dissatisfaction among customers.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions in both the dining area and restrooms.

Staff Attitude

Several customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.

Operational Hours

Customers expressed frustration over inconsistent hours, with reports of the restaurant being closed during posted hours.
  • SW
    Samuel Wagler
    Jan 3, 2026
    1.0
    Me and my family just got done with an amazing trip at Farrar Elementary school and we wanted Taco Bell, we were so excited and happy that there was a close one and we were so hungry and we got here and they close over an hour early and we were so upset, I hope whoever closed up early has a not great night because that was disappointing pulling into a great food place just to have our hopes crushed, do not go here!
  • DS
    Damien Smith
    Jan 1, 2026
    1.0
    This Taco Bell location might be the worst I’ve ever been to. Sad to see an establishment lack in so many areas. Took 10 minutes for them to take my order in the drive thru when there was only 1 customer here. As well they messed up my order twice and took 40 minutes to get my food to me. Something needs to be fixed.
  • IB
    Isabelle Baker
    Dec 28, 2025
    1.0
    SLOW, took 20 minutes to get our food out, had no tortillas, and overall were just incompetent people working there. Would not recommend for anyone to stop here, go somewhere else
  • MS
    Mollie Sprague
    Dec 5, 2025
    1.0
    We have given this location countless tries over the years and they just keep getting worse, especially within the last year and their hours constantly changing. We've gone a few times when the signs said they were open in the middle of the day and theyre closed. Every time we've been there in the past 5 years food has been completely messed up or just inedible because its burnt or so stale. Tonight we got 2 tacos for our son and one was fine. The other there was maybe a tablespoon of meat, no cheese and 2 pieces of lettuce. We got 2 crunch wraps. Extra beef, nacho cheese and sour cream. Absolutely no cheese. So we got charged for cheese we didn't recieve. Ordered a cheesy gordita crunch and it came loaded with Fiesta strips for some reason??? The bottom of the bag was soaked with grease from everything being so poorly packaged that it tore. Attempted to call multiple times and the line was busy every time.
  • JH
    Jonah Human
    Nov 29, 2025
    1.0
    We went at 6:30 pm and ordered our food. there were three people working there and two of them weren't doing anything whatsoever. the other guy was in the kitchen doing stuff so we assumed he was making our food. 20 minutes go by, our food hasnt come out yet. we're not in a big rush so we assume its just taco bell being taco bell. 30 minutes go by, foods still not out yet, now it's starting to annoy us but it took about 20-30 minutes for every other family before us to get their food and we've got nothing but time so we assume it's just extremely slow workers. 45 minutes go by, we see the only person actually working in the kitchen and not taking a smoke break outside cleaning the kitchen... We walk up to him and ask what's taking so long and he says "you guys didnt get your food yet? well we already cleaned the entire kitchen so we cant make it now" its only 7:15, the place closes at 9... so it takes about 10 minutes for them to refund us and the guy gives us about five dollars in nickels for change... worst fast food experience ive had in my entire life. PLEASE for the love of god, go anywhere else. DO. NOT. COME. HERE.

Frequently Asked Questions About Taco Bell / KFC

What are the drive-through hours at Taco Bell in Newton, IA?

The drive-through is open daily from 10:30 AM to 9:00 PM.

When is the Taco Bell / KFC in Newton open for dine-in?

Open daily from 10:30 AM to 8:00 PM for dine-in customers.