McDonald's

3.2
983 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
726 1st Avenue E, Newton, IA
50208, United States

Hours

Reviews

3.2
983 reviews
5 stars
267
4 stars
213
3 stars
191
2 stars
102
1 star
210

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Numerous reviews highlighted problems with cold, stale, or poorly prepared food.

Customer Service

Several customers experienced rude or unhelpful staff, particularly in management roles.

Speed of Service

While some customers noted fast service, many others complained about long wait times and slow drive-thru operations.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty floors and tables.
  • TA
    TM AXLER
    Oct 29, 2025
    4.0
    Typical McDonald's.I like the oatmeal for breakfast
  • JT
    Janet Turner
    Sep 27, 2025
    4.0
    Everytime I have either drove thru or door dash delivery and even when I have delivered my food is super quick always hot and always accurate cuz yes I am one of those pain customers who special order!
  • CL
    Carey Liebhart
    Sep 4, 2025
    1.0
    I’m tired of not getting what I order and most of the time what I get is cold food. I’ve told them a hundred times that I’m missing food and they just look at you and walk away I usually don’t ask for anything but I’ve wasted enough money on this place I won’t be eating here oh I will still stop grab a cheeseburger for my dog but that’s it.
  • SS
    Sabrina Schippers
    Jul 17, 2025
    3.0
    I am disappointed with this restaurant. Most of the workers are usually polite and pleasant- but there is a woman there that wears blue eyeshadow. (I'm not sure if she's a manager or what because I don't see her often.) But she is downright RUDE. She will cut you off while you're talking. She interrupted me while I tried to clarify my order- saying that she got it. And the order was still wrong. I'm also frustrated with the quality of the food. I get the bagels in the morning and they smother it with hollandaise sauce. So I asked for them to go easy on it- it was still dripping with it. Going through the drivethru means driving and eating. I can't do that if sauce is dripping everywhere. I was super excited when mcds brought back the bagels- but I am less into them now that they are so skimpy. One piece of bacon cut in half. Really?? One slice of cheese.... have you looked at the picture on the menu lately? Looks nothing like it now.. And this is a recurring issue, not just an accident. The last three times i got fries, the container was only half filled. I am not impressed!
  • QQ
    Quinn
    May 27, 2025
    2.0
    Well, uhh, management needs retrained. Especially whoever that one manager was. He yelled at a customer and called him a liar. He also yelled at all his staff. It wasn't even rush hour. He also said we were lying about our food being burnt. Even though the smell and the brown nuggets were obvious. They aren't always bad, but I felt bad for customers and staff because of that one manager. Please check who you hire before you give them a power. That's all I ask. Thank you.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 726 1st Avenue E, Newton, IA?

McDonald's in Newton, IA is open daily from 5:00 AM to 11:00 PM for regular dining.

Is there a drive-thru available at this McDonald's location and what are its hours?

Yes, this McDonald's has a drive-thru that operates daily from 5:00 AM to midnight.