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Arby's

3.9
(638 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
400 Iowa Speedway Dr., Newton, IA
50208, United States

Hours

Reviews

3.9
638 reviews
5 stars
269
4 stars
180
3 stars
97
2 stars
33
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times in both drive-thru and dining areas.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, overcooked, or poorly prepared meals.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty tables and unsanitary conditions.
  • EL
    Ellis Leeder
    4 days ago
    1.0
    Horrible...guyro was ice cold at a eat in..threw it away
  • NN
    nini
    Nov 2, 2025
    1.0
    I drove over 20 minutes to get Arby’s. Originally wanted the new shake but the machine was broke. Now is steak supposed to look like chocolate cake? Macaroni was old couldn’t even eat it. If you spend $10 on just this bowl then I expect it to be somewhat fresh and not burnt to a crisp and unable to eat. I will be calling tomorrow and complaining with a manager and I will get my money back.
  • GW
    gene whisenand
    Nov 2, 2025
    1.0
    Had to wait a 20 minutes for 1 sandwich, in that wait time 3 other orders were sent back including my sandwich that makes 4. Incompetent and slow is how I'd review this location. Even my redone sandwich was wrong the second time. Got the turkey stuffing sandwich, which was not deep fried turkey and had no stuffing on it. Ate it anyway because I was faint due to the wait.
  • 33
    3SunSully
    Sep 20, 2025
    4.0
    Good spot for a quick lunch.
  • SD
    Solo Darkness
    Sep 16, 2025
    2.0
    The location in newton is always out of something, it seems like the general manager can never stock up on items for most meals. I feel bad for it's workers. No mozzarella sticks? No sub bread?

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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