Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
632 reviews
5 stars
267
4 stars
178
3 stars
97
2 stars
33
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times for food orders, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, stale, or improperly cooked items.
Staff Behavior
Several reviews mentioned rude or unprofessional staff interactions, contributing to a negative dining experience.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty tables and unsanitary conditions in the dining area.
- NNniniNov 2, 20251.0I drove over 20 minutes to get Arby’s. Originally wanted the new shake but the machine was broke. Now is steak supposed to look like chocolate cake? Macaroni was old couldn’t even eat it. If you spend $10 on just this bowl then I expect it to be somewhat fresh and not burnt to a crisp and unable to eat. I will be calling tomorrow and complaining with a manager and I will get my money back.
- GWgene whisenandNov 2, 20251.0Had to wait a 20 minutes for 1 sandwich, in that wait time 3 other orders were sent back including my sandwich that makes 4. Incompetent and slow is how I'd review this location. Even my redone sandwich was wrong the second time. Got the turkey stuffing sandwich, which was not deep fried turkey and had no stuffing on it. Ate it anyway because I was faint due to the wait.
- 333SunSullySep 20, 20254.0Good spot for a quick lunch.
- SDSolo DarknessSep 16, 20252.0The location in newton is always out of something, it seems like the general manager can never stock up on items for most meals. I feel bad for it's workers. No mozzarella sticks? No sub bread?
- MKMary KramerAug 16, 20254.0The meal we had was good.