Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food quality, including cold and stale items, incorrect orders, and unsanitary conditions.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and mistakes in orders.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including flies and dirty floors.
Inconsistent Experience
The overall experience varied significantly, with some customers praising the food and service while others expressed disappointment.
Management Concerns
There were complaints about management's handling of staff and customer interactions, leading to a negative atmosphere.
CW
Chris Wraggle
Nov 24, 2025
5.0
$5 junior bacon meal
JC
Jullian Cardona
Nov 15, 2025
5.0
Love the food
JS
Jarrod S
Oct 8, 2025
5.0
I love the grease on the hamburgers.
ML
Michael Lee
Oct 6, 2025
3.0
Food was good. Hot & fresh. Everything appeared to be clean. The only drawback was the number of flies in this facility. It was absolutely disgusting!! They were literally everywhere and we were constantly trying to fend them off from our meals. Not sure why there was so many? Definitely won’t be back!! Completely grossed me out.
JP
Johnathan Payton
Sep 10, 2025
1.0
This place is very hit or miss, some days food will be hot. Some days it will warm and old. Found a bug or something in my cup after I finished drinking everything. So yea that’s nice. Will not eat here again.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, sandwiches, coffee, and sides.
Is delivery available at this Wendy's in Muscatine, IA?
Yes, delivery is available where offered. Check availability via the Wendy's app or order.wendys.com by entering your address.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
Call (563) 264-2933 directly or reach Customer Care via their contact page or 888-624-8140.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition info are available on Wendy's website and app, including allergen details.
Are gift cards available at this Wendy's?
Yes, gift cards can be purchased in-restaurant, online, or at select retailers.
What are some nearby fast food restaurants to this Wendy's location?
Nearby fast food options include KFC, Taco Bell, McDonald's, Taco John's, and another Wendy's location.
Which hotels are located near this Wendy's in Muscatine?
Nearby hotels include BEST WESTERN Muscatine / Pearl City Hotel, Pearl City Inn, Fairfield Inn Muscatine, Best Western Pearl City Inn, and Super 8.
How can nearby attractions and businesses like the Sinnett Octagon House enhance my visit to this Wendy's?
After dining at Wendy's, you can visit the nearby Sinnett Octagon House, a historic landmark and museum, or explore local automotive dealers and retail shops in the area.