Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Quality
Feedback on service was mixed; some praised friendly staff while others experienced rudeness and long wait times.
Food Quality
While some enjoyed the food, there were complaints about cold or improperly cooked items, particularly with burgers and hot dogs.
Drive-Thru Experience
The drive-thru was noted for long wait times, but some customers felt the wait was worth it for the food quality.
Cleanliness
Several reviews mentioned cleanliness issues, including unsanitary conditions and the presence of flies.
AK
Aaron Kuster
Nov 6, 2025
1.0
They forgot the bacon on my bacon cheeseburger. Had it remade... They forgot the bacon again.
MS
Marvin “Mad Marv” Spindel
Sep 23, 2025
5.0
Gotta love the chicken strip basket and white gravy
JJ
Jacob
Sep 9, 2025
4.0
The ranch dressing is 🔥 bro. Straight 🔥. With the tendies and a confetti cake blizzard its only $174.45. Just kidding. Its crazy expensive though. And they keep chef Mike (the microwave) very busy. The burgers used to be fire but last 9 times the lettuce and tomato were scorching hot and soggy. The microwave it with everything on it. They could at least assemble it after they microwave the patty but they would probably raise the cost even more.
JB
Jeff Brewer
Sep 1, 2025
4.0
Staff very polite and quick service with a HOT burger and fries.
SC
Saber Cook
Aug 30, 2025
1.0
Servers where rude and made us wait at the counter for 5 minutes before even coming to take order
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Muscatine?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes via DQCakes.com.
Is Dairy Queen Grill & Chill in Muscatine family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, has high chairs, wheelchair access, outdoor seating, restrooms, and a drive-thru.
Can I order food online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can use their mobile app for exclusive deals and order online via their website for pickup.
Does Dairy Queen Grill & Chill in Muscatine have outdoor seating available?
Yes, they have outdoor seating available along with indoor seating.
Where is Dairy Queen Grill & Chill located in Muscatine?
It is located at 2101 Cedar Plaza Dr, Muscatine, IA 52761-2201, USA.
Are there other eateries near Dairy Queen Grill & Chill that I can visit?
Yes, nearby restaurants include 군침싹 (pizza), China Garden (Chinese/Asian), Godfather's Pizza Express, and Subway for additional meal options.
What nearby services and shops can I find around Dairy Queen Grill & Chill?
Nearby you can find MidWestOne Bank, US Post Office, Fareway Meat and Grocery, Perfect Nails & Tan (beauty salon), and Goodwill Muscatine for shopping and services.
How can I get to Dairy Queen Grill & Chill in Muscatine using nearby landmarks?
Dairy Queen is near landmarks such as the US Post Office and MidWestOne Bank, which can help guide you when visiting the location at 2101 Cedar Plaza Dr.
What amenities does Dairy Queen Grill & Chill offer for customer convenience?
They offer a drive-thru, restrooms, seating (including outdoor and high chairs), and are wheelchair accessible for convenience and comfort.