Dairy Queen Grill & Chill

3.7
470 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2101 Cedar Plaza Dr, Muscatine, IA
52761-2201, United States

Hours

Reviews

3.7
470 reviews
5 stars
198
4 stars
113
3 stars
55
2 stars
48
1 star
56

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Feedback on service was mixed; some praised friendly staff while others experienced rudeness and long wait times.

Food Quality

While some enjoyed the food, there were complaints about cold or improperly cooked items, particularly with burgers and hot dogs.

Drive-Thru Experience

The drive-thru was noted for long wait times, but some customers felt the wait was worth it for the food quality.

Cleanliness

Several reviews mentioned cleanliness issues, including unsanitary conditions and the presence of flies.
  • AK
    Aaron Kuster
    Nov 6, 2025
    1.0
    They forgot the bacon on my bacon cheeseburger. Had it remade... They forgot the bacon again.
  • MS
    Marvin “Mad Marv” Spindel
    Sep 23, 2025
    5.0
    Gotta love the chicken strip basket and white gravy
  • JJ
    Jacob
    Sep 9, 2025
    4.0
    The ranch dressing is 🔥 bro. Straight 🔥. With the tendies and a confetti cake blizzard its only $174.45. Just kidding. Its crazy expensive though. And they keep chef Mike (the microwave) very busy. The burgers used to be fire but last 9 times the lettuce and tomato were scorching hot and soggy. The microwave it with everything on it. They could at least assemble it after they microwave the patty but they would probably raise the cost even more.
  • JB
    Jeff Brewer
    Sep 1, 2025
    4.0
    Staff very polite and quick service with a HOT burger and fries.
  • SC
    Saber Cook
    Aug 30, 2025
    1.0
    Servers where rude and made us wait at the counter for 5 minutes before even coming to take order

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Muscatine?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes via DQCakes.com.