Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.2
779 reviews
5 stars
404
4 stars
223
3 stars
83
2 stars
32
1 star
37
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and hot, but there were complaints about specific items being cold or poorly prepared.
Service Issues
Many reviews highlighted inconsistent service, with some customers experiencing rude staff and long wait times, particularly in the drive-thru.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the dining area and kitchen.
Menu Changes
Several customers expressed disappointment over the removal of popular menu items, impacting their overall satisfaction.
Staff Friendliness
While some customers praised the friendly staff, others reported negative interactions, indicating a lack of consistent customer service.
- BWBart WalkerOct 7, 20255.0It is easier now to get into Wendy's on South Federal in Mason City. More of the road work is completed. Got a Dave's Triple and tried the new chicken tenders...both were great, fresh and hot. Staff was on top of it too.
- JSJane SappenfieldSep 24, 20252.0Got biscuits and sausage gravy. I've had better from Casey's. Really stingy with the gravy.
- NTNick ThilgesSep 22, 20253.0It said employees must wash hands. I was in the Wendy's restroom for 45 mins. Nobody showed up
- AKAshley KurtzSep 18, 20251.0Went to go inside 8pm. Lobby doors locked. Go thru the drive thru and am told lobby closes at 7pm?!?! WRONG!!!
- JFJody Cox / FarrisAug 21, 20255.0Quick and friendly
Frequently Asked Questions About Wendy's
Is Mason City Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mason City, IA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mason City, IA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (641) 423-8037.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mason City Wendy’s serve breakfast?
Yes, this Wendy’s location in Mason City, IA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Mason City?
The drive-thru is open from 6:30 AM to 10:00 PM every day of the week.
Does this Wendy's location in Mason City serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through the mobile app or website.
Can I order Wendy's for delivery or takeout at this Mason City location?
Yes, Wendy's offers delivery and takeout services via their app and website at this location.
What payment options are accepted at Wendy's Mason City?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I contact Wendy's in Mason City for questions or feedback?
You can call the location directly at (641) 423-8037 or reach Wendy's Customer Care via their contact page and live chat. There's also a customer satisfaction survey available online.
Where is Wendy's located in Mason City?
Wendy's is located at 1017 S. Federal, Mason City, IA 50401, United States.
What nearby automotive stores are close to Wendy's Mason City?
Close to Wendy's are O'Reilly Auto Parts, Brower Customs, LINE-X of Mason City, Charlie's Auto Repair, and River City Auto, which can be convenient for customers running car errands before or after dining.
Are there nearby places for fitness or active life near Wendy's Mason City?
Yes, The Yard offers fitness and batting cage activities, and PHF Karate provides martial arts and gym services near Wendy's, ideal for customers looking to exercise before or after a meal.
What are some nearby dining or entertainment options around Wendy's Mason City?
Nearby you can find Pasta Bella, an Italian and pizza restaurant, as well as Walsh's Shebeen and Sidewinder Lounge, which are bars and lounges for entertainment after dining at Wendy's.
Is it convenient to visit Wendy's near other local businesses in Mason City?
Yes, Wendy's is close to various local businesses like Diamond Vogel hardware store, Fastenal building supply, and Martin Bros. Food Market grocery store, making it easy to combine errands and a meal.